software technician - French speaking

KIS Technology

Địa điểm làm việc: Hà Nội

Hết hạn: 19/06/2024

Chi tiết công việc
Giới thiệu công ty

Mức lương: 1000 - 1500

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

phần mềm troubleshooting technical windows

Mô tả công việc

Top 3 Reasons To Join Us
Flexible working hour
Competitive salary & good remuneration
1 week holiday with allowance up to 300$
The Job

Software technician responsible for analysing, troubleshooting, and reporting all
requests submitted to the KIS maintenance service.
General tasks:
● Take charge of customer user requests, technical preparation and implementation of
solutions sold, training users in the use of software
● Take charge of diagnose and qualify requests and incidents according to their urgency
and priority
● Ensure customer satisfaction by providing high-quality support, while ensuring
traceability of actions carried out, and project monitoring.
● Create/update technical documentation, technical incident resolution processes and
user guides.
● Participate in company development projects.

Your Skills and Experience

General skills :
● BEP/CAP/Bac +2 or equivalent preferably in software solutions
● At least 2 years' experience in software application support (N2-N3)
● With knowledge of Windows environments
● Your communication skills are fluent and clear, and you bring a positive and
reassuring approach to users/customers
● Your ability to analyze and synthesize is an asset in ensuring accurate and efficient
diagnosis in the resolution process
● You are able to make suggestions and are committed to providing high-quality
customer service in compliance with procedures
● Versatile and inquisitive, you have the adaptability and flexibility to deal with
unexpected situations, while knowing how to sound the alarm in an emergency
● Fluency in written and spoken French. English is a plus
Technical skills :
● OS : Windows/Linux
● Basic knowledge of C#
● Basickknowledge of Visual Studio
● Read and understand software logs
● PowerShell and Bash executing
● TeamViewer
● Tools : JIRA, Confluence

Why You'll Love Working Here

Competitive salary & good remuneration
Salary revised annually
13th month salary
Project bonus
1 week holiday with allowance up to 300$ and fully paid salary.
12 days fully paid annual leaves.
Social, healthcare & unemployment insurance.
Flexible working hour, friendly & healthy working environment
Start at around 9:00 AM.
5 days a week.
No working overtime.
Team building every month.
Chance to improve your skill of .NET with cutting-the-edge technology; and learn about image processing, machine learning

Yêu cầu công việc

IT Support, C#

Quyền lợi được hưởng

Competitive salary & good remuneration
Salary revised annually
13th month salary
Project bonus
1 week holiday with allowance up to 300$ and fully paid salary.
12 days fully paid annual leaves.
Social, healthcare & unemployment insurance.
Flexible working hour, friendly & healthy working environment
Start at around 9:00 AM.
5 days a week.
No working overtime.
Team building every month.
Chance to improve your skill of .NET with cutting-the-edge technology; and learn about image processing, machine learning

Thông tin khác

Top 3 reasons to join us
Flexible working hour
Competitive salary & good remuneration
1 week holiday with allowance up to 300$

Nộp hồ sơ liên hệ

KIS Technology

Giới thiệu công ty Xem trang công ty

Photo-Me International Plc is an established & successful company with over 50 year experience. The company operates photobooths, photographic fun products, digital printing kiosks & children's rides. Photo-Me is the market leader with a reputation for quality equipment supported by an excellent...

Quy mô công ty

Từ 1000 - 5000 nhân viên

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