Mô tả công việc
Act as a liaison with the 3PL's and OnPoint
Work with the management team of 3PL's about complaint response time, and return order operation process
Push 3pl receiving return order, monitor bad stock when has return transaction
Monitor and reconcile inventory data between 3PLs and internal systems to ensure stock level accuracy
Manage the bad stock handling process (damaged, expired, or quarantine items) and coordinate with stakeholders for disposal or liquidation
Lead weekly/monthly bad stock inventory audits and propose action plans to minimize damaged/expired inventory.
Find solutions close issues, follow, and build up long term process
Weekly review of KPI performance and ongoing issues
Other duties as assigned
Yêu cầu
Education background requirements: Bachelor at relevant experience
Experience/Industry requirements:
At least 3 years of management experience working in a warehouse/distribution environment.
Knowledge and experience with ecommerce, negotiation, process mapping and project management are highly valued.
Ability to manage time and meet deadlines as required.
Minimal travel to OnPoint could be required.
Smart thinking skills are preferred. Must be capable of defining, analyzing and resolving operating problems.
Competency requirements:
Analysis & Problem Solving: Identifies and analyses a range of problems by isolating key issues, evaluating relevant data and reaching logical conclusions
Client Centric: Building strong customer relationships and delivering customer-centric solutions.
Communication: Communicates confidently and professionally, respecting the audience, engendering confidence and trust from external stakeholders and from individuals, teams, departments and the company
Accountability & Ownership: Plans and balances a range of tasks, assignments, projects and resources. Is able to cope with conflicting demands without undue disruption in order to get things done.
Quyền lợi
Salary: Negotiable
Phone allowances
Full salary in probation
Tet, performance bonus
Premium Health Insurance
Full insurance package
15 Annual Leave + 3 Sick Leave
Laptop provided
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 09:00 đến 18:00)
Thông tin chung
Nơi làm việc
- Hồ Chí Minh: Công ty Onpoint E-commerce, 27B Nguyễn Đình Chiểu, Đa Kao, Phường Sài Gòn (Quận 1 cũ)