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Mô tả công việc
- Collaborate with relevant stakeholders to analyze existing processes and identify opportunities to streamline workflows, enhance efficiency, and drive continuous improvement in day-to-day operations.
- Manage and coordinate user tasks for system implementation projects. Act as a liaison between HO/RHO and branch team, ensuring that all user requirements, feedback, and concerns are communicated and addressed effectively.
- Engage in troubleshooting operational issues, proposing solutions, and driving execution of action plans.
- Coordinate the implementation of new regulations from operations standpoint, ensuring processes align with regulatory requirements.
- Review of operational risk incidents, to identify root causes and assess quality, adequacy and effectiveness of preventive measures.
- Analyze and monitor operations statistic data to identify trend, risks and propose measures for improvement.
- Be in charge of Business Continuity Plan (BCP) and implement BCP related activities.
- Handle inquiries from RHO and HO by coordinating with relevant departments.
- Other job responsibilities as from time to time assigned by Management/Department Head.
Yêu cầu
- Bachelor degree In Business, Finance, or a related field.
- At least 5 years of experience in operational process management, project coordination within Banking/Financial Services industry
- Hands-on experience with process optimization and system implementation from an operational viewpoint is preferred.
- Good command in English
- Excellent documentation, communication, and presentation skills, with strong attention to details
- Strong critical thinking, problem-solving and analytical competencies
- Sense of responsibility, team work manner is a must
- Able to handle multi tasks and work under high pressure
Quyền lợi
13th month salary
Health care insurance & accident insurance
16 days annual leave
Thông tin khác
Địa điểm làm việc
- Ho Chi Minh City
- 115 Nguyen Hue
Việc làm Hồ Chí Minh
Việc làm Thừa Thiên Huế
Việc làm Huế
Thông tin chung
- Ngày hết hạn: 12/04/2025
- Thu nhập: Thỏa thuận
