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Mô tả công việc
- Collaborate with relevant stakeholders to analyze existing processes and identify opportunities to streamline workflows, enhance efficiency, and drive continuous improvement in day-to-day operations.
- Manage and coordinate user tasks for system implementation projects. Act as a liaison between HO/RHO and branch team, ensuring that all user requirements, feedback, and concerns are communicated and addressed effectively.
- Engage in troubleshooting operational issues, proposing solutions, and driving execution of action plans.
- Coordinate the implementation of new regulations from operations standpoint, ensuring processes align with regulatory requirements.
- Review of operational risk incidents, to identify root causes and assess quality, adequacy and effectiveness of preventive measures.
- Analyze and monitor operations statistic data to identify trend, risks and propose measures for improvement.
- Be in charge of Business Continuity Plan (BCP) and implement BCP related activities.
- Handle inquiries from RHO and HO by coordinating with relevant departments.
- Other job responsibilities as from time to time assigned by Management/Department Head.
Yêu cầu
- Bachelor degree In Business, Finance, or a related field.
- At least 5 years of experience in operational process management, project coordination within Banking/Financial Services industry
- Hands-on experience with process optimization and system implementation from an operational viewpoint is preferred.
- Good command in English
- Excellent documentation, communication, and presentation skills, with strong attention to details
- Strong critical thinking, problem-solving and analytical competencies
- Sense of responsibility, team work manner is a must
- Able to handle multi tasks and work under high pressure
Quyền lợi
Thưởng
13th month salary
Chăm sóc sức khoẻ
Health care insurance & accident insurance
Nghỉ phép có lương
16 days annual leave
Thông tin khác
NGÀY ĐĂNG
22/01/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Ngân Hàng & Dịch Vụ Tài Chính > Dịch Vụ Hỗ Trợ Khách Hàng
KỸ NĂNG
Banking, English
LĨNH VỰC
Ngân hàng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Ngày hết hạn: 22/02/2025
- Thu nhập: Thương lượng
