Supervisor Field Sales

About The Role
As a Sales Supervisor at DKSH, you lead and develop a team of Sales Representatives and Promoters to achieve monthly sales and distribution targets across the Fast-Moving Consumer Goods (FMCG) sector in Vietnam. Your leadership directly drives in-store execution excellence and strengthens DKSH's customer relationships in a competitive and dynamic market
What You Will Deliver
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
Investigate, resolve and log customer issues and advise on follow-up actions
Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
What You Bring
Bachelor's degree or Diploma from a recognized College or University.
Minimum 2 years of experience in a relevant sales role within a Fast-Moving Consumer Goods (FMCG) company.
Solid knowledge of marketing, commerce, and sales practices within the FMCG industry.
Strong communication skills with the ability to build and sustain productive relationships with customers and clients.
Proven leadership capability with effective time management skills to coach, guide, and develop a field sales team.
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.