Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
- Answer support phone lines and emails
- Resolve technical issue/errors related to DiCentral web services
- Train customers to use their DiCentral web account
- Work with EDI mapping in upgrading EDI maps
- Track support inquires through the support CRM insuring the customer issue is resolved
- Follow-up on unacknowledged transactions
- Set-up and maintain EDI trading partner relationships as needed
- Any other duties as assigned by supervisor
Yêu cầu
DESIRED SKILLS AND EXPERIENCE:
• Can work night shift
• Working Time: 40 hours/Week, night shift from 9 PM - 6AM 2 days a week and 3 days in flexible breaking shifts.
• Willingly to work at weekends
• Experience in Customer Service, Technical Support or related field preferred
• Strong communication skills both written and verbal; Ability to communicate thoughts and information clearly and concisely
Education/Training Preferred:
• College or University
Quyền lợi
Bonus, 13th month Salary
Health Care & Accident Insurance For Employee and Relative
12 annual leave days and 2 personal leave days
Thông tin khác
Ngày Đăng Tuyển
[protected info]
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng
, IT - Phần mềm
, Biên phiên dịch
Kỹ Năng
Technical Support, Support Analysts, Business Innovation, Web Service, Solve Technical Issues
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: $500 - $700
DiCentral is a leading global professional service company that helps organizations improve their performances through offering and consulting the right business management solution, enabling our clients' employees to work enthusiastically and efficiently. DiCentral has helped enterprises enhance their business value and competitive edges in the domestic and international environment.
DICentral Corporation is an exciting, growth-oriented technology company dedicated to providing exceptional service and the most reliable and affordable business-to-business e-commerce solutions to customers in the US and world-wide. Employees at DIcentral are rewarded with competitive benefits and salaries. Our team members enjoy the opportunity to work in a high-energy, fast-paced, collaborative environment with a company that is experiencing significant growth in a rapidly emerging industry
Quy mô công ty
Từ 101 - 500 nhân viên
