System Operations Coordinator

CÔNG TY TNHH TENZING PACIFIC SERVICES VIỆT NAM

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 22/11/2024

Chi tiết công việc
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Mô tả công việc

Overview:
We are looking for a proactive and detail-oriented System Operations Coordinator to join our growing team. The ideal candidate will have a strong passion for product development, enjoy working with data and system management, and demonstrate a customer-centric mindset. This is an exciting opportunity for someone who is eager to learn and grow within the product management space. You will assist in all aspects of the product journey, ensuring the user experience is seamless from onboarding through continued use of our products.
Key Responsibilities:
• Regularly update and maintain product and pricing data within the system to ensure accuracy and reliability
• Collaborate with the internal team in product development and bug fixing, ensuring that requirements and feedback from the customers are addressed promptly to improve product quality
• Assist with the onboarding of new customers to the system, providing guidance and support to ensure successful adoption of the product
• Create, update, and distribute user manuals, guides, tutorials, and instructional videos to help customers effectively navigate and utilize the system
• Provide timely and professional assistance to customers, guiding them through the system's features and resolving any issues they may encounter
• Perform any additional tasks assigned by the supervisor to support overall team and product goals

Yêu cầu

• Intermediate to proficient English skills
• Bachelor's degree or equivalent experience in a related field (Business, Economics, System Management, IT, etc.)
• Strong proficiency in working with numbers and data, along with keen attention to detail and accuracy in all tasks
• A proactive problem-solving mindset focused on delivering high-quality customer service
• Excellent communication and interpersonal skills, with the ability to work both independently and collaboratively as part of a team
• Design skills are a plus, especially in creating visual content, user-friendly materials, or instructional videos.
Benefits:
● Base salary: 8 - 12M VND (depending on experiences and skills) with full social
insurance coverage
● Additional allowances: 2M VND
● Enjoy a 5-day workweek with public holidays off as per Vietnamese law, along with
occasional extra days off for holidays and happy hours
● Up to 15.5 days of annual leave
● Dynamic, English-speaking international company
● Bao Viet health insurance after successfully completing the probation period
● Annual health check-up program

Quyền lợi

Thưởng
Attractive Base Salary
Chăm sóc sức khoẻ
Bao Viet health insurance after successfully completing the probation period
Nghỉ phép có lương
Enjoy a 5-day workweek with public holidays off as per Vietnamese law, along with occasional extra days off for holidays and happy hours
Up to 15.5 days of annual leave

Thông tin khác

NGÀY ĐĂNG
22/10/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Phân Tích Kinh Doanh/Phân Tích Hệ Thống
KỸ NĂNG
Data Management, Customer Service, English, Pricing Strategy, System Management
LĨNH VỰC
Bảo hiểm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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