The Job Holder:
- Manage and check resources, quality and work progress of the team leader.
- Train a team of fully qualified professionals in quality/inspection and services in the bank to improve product quality.
- Proposing tools, optimizing methods for work (quality control and inspection) to try to best meet the quality of work, improve capacity and work efficiency
- Participating in building and proposing improvements to processes, standards, and quality only.
1. Deploy the work
- Manage and control activities Prepare and implement the team's action plan to meet the requirements of developing and applying information technology solutions to serve the whole bank.
- Implement processes, standards and quality indicators into the work of the team
- Oriented to research and improve current automated testing tools to provide solutions applicable to existing banking systems.
- Review, guide and advise work for team members to ensure the quality of work.
- Perform other tasks as assigned by the Team Leader
2. Risk management and compliance
- Control work activities in the team to ensure compliance with established processes, regulations, guidelines, standards and quality targets.
- Identify and proactively detect risks during operation, coordinate with related units to devise methods of measuring and minimizing risks.
- Perform work in accordance with policies, regulations, processes, guidelines, designs and service quality commitments (SLAs); Use and update standard Test Case Library (Master Test Case Library)
3. Human resource management
- Developing a human resource coordination plan, building a mechanism for assigning, recording and evaluating the work performance of employees, ensuring adequate and quality resources are maintained in the department. .
- Organize regular and advanced training, knowledge of testing operations, development requirements management and banking operations and new technology systems
Key Relationships - Direct Manager
Director/ Senior Manager/ Manager, IT QA/QC/Testing
Key Relationships - Direct Reports
Team member
Key Relationships - Internal Stakeholders
Division, units, branches/subsidiaries of TCB
Key Relationships - External Stakeholders
Application/solution provider partners, IT departments of key customer businesses
Success Profile - Qualification and Experiences
Qualifications:
- University graduate or higher majoring in information technology, computing, telecommunications, finance or banking
- Foreign language: English/ according to TCB's regulations in each period
Work Experience:
- At least 1 years of experience as a test team leader (manual, automated, performance)/automatic quality management,
- At least 4 years of experience in testing (manual, automated, performance) API, Web, Mobile, big data,...
- Proficient in at least one programming language: Java, Python.
- Proficient in using at least one database management system: Oracle, SQL server, Mongo..
- Experience in using management tools such as Jira, Mantis.
- Proficient in testing tools and frameworks: Selenium, Serenity Framework, Apache Jmeter, Load runner, SoapUI, Postman,...
- Experience in organizing, implementing and managing test activities
- Experienced in working and coordinating with many stakeholders
- Have skills in planning/management and organizing the implementation of the plan/work arrangement
