Technical Account ManagerCông ty Cổ Phần Đầu Tư Và Phát Triển Năng Lượng Mặt Trời Bách Khoa
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Quản trị kinh doanh, Truyền thông/Internet/Online Media, Quản lý điều hành, Kỹ thuật, Kinh doanh
Thu nhập: 18 - 20 triệu
Hình thức: Toàn thời gian
Ngày đăng: 21/11/2024
Hạn nộp: 21/12/2024
Mô tả công việc
A Technical Account Manager (TAM) is responsible for ensuring the successful adoption and ongoing utilization of a product by acting as the primary liaison between the company and its clients. TAMs are technical experts who provide strategic guidance and ensure smooth communication between technical teams and clients.
Responsibilities:
Build and maintain strong relationships with customers, understanding their business goals and technical needs.
Serve as the primary point of contact for technical issues, product inquiries, and escalation management.
Collaborate with internal teams (e.g., engineering, product, and support) to ensure the client's success.
Provide hands-on guidance during product deployment, configuration, and optimization phases.
Identify potential challenges and proactively provide solutions to mitigate risks.
Deliver product training and technical documentation to clients.
Collect feedback on product performance and recommend enhancements to the product team.
Monitor customer satisfaction and advocate for their needs within the organization.
Responsibilities:
Build and maintain strong relationships with customers, understanding their business goals and technical needs.
Serve as the primary point of contact for technical issues, product inquiries, and escalation management.
Collaborate with internal teams (e.g., engineering, product, and support) to ensure the client's success.
Provide hands-on guidance during product deployment, configuration, and optimization phases.
Identify potential challenges and proactively provide solutions to mitigate risks.
Deliver product training and technical documentation to clients.
Collect feedback on product performance and recommend enhancements to the product team.
Monitor customer satisfaction and advocate for their needs within the organization.
Yêu cầu
In-depth knowledge of the product and related technologies.
Strong problem-solving and troubleshooting skills.
Excellent communication and interpersonal abilities to interact with both technical and non-technical stakeholders.
Project management experience.
Ability to translate complex technical concepts into actionable insights for customers.
Strong problem-solving and troubleshooting skills.
Excellent communication and interpersonal abilities to interact with both technical and non-technical stakeholders.
Project management experience.
Ability to translate complex technical concepts into actionable insights for customers.
Quyền lợi
1. Income Salary:
Negotiable based on ability.
Holiday/Tet bonuses, work performance bonuses, project performance bonuses.
Opportunity to increase salary at least once a year.
2. Welfare/benefits
Career development opportunities 24/24 insurance
Subjects considered for support include life insurance and comprehensive health insurance packages
Teambuilding at least once a year
Leave regime in accordance with state regulations
Participate in sports activities: Marathon running, badminton and football...
3. Working environment
Open working space, friendly, enthusiastic and supportive colleagues.
Working hours from Monday to Friday Work location: City. Thu Duc, HCM
Negotiable based on ability.
Holiday/Tet bonuses, work performance bonuses, project performance bonuses.
Opportunity to increase salary at least once a year.
2. Welfare/benefits
Career development opportunities 24/24 insurance
Subjects considered for support include life insurance and comprehensive health insurance packages
Teambuilding at least once a year
Leave regime in accordance with state regulations
Participate in sports activities: Marathon running, badminton and football...
3. Working environment
Open working space, friendly, enthusiastic and supportive colleagues.
Working hours from Monday to Friday Work location: City. Thu Duc, HCM
Thông tin khác
Địa điểm làm việc
- Hồ Chí Minh: 47 Lê Văn Thịnh, Khu Phố 5, Phường Bình Trưng Đông, Thủ Đức
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
- Hồ Chí Minh: 47 Lê Văn Thịnh, Khu Phố 5, Phường Bình Trưng Đông, Thủ Đức
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Giới thiệu công ty
Công ty Cổ Phần Đầu Tư Và Phát Triển Năng Lượng Mặt Trời Bách Khoa
47 Lê Văn Thịnh, Khu Phố 5, Phường Bình Trưng Đông, Quận 2, Tp. HCM
https://solarbk.vn/
Việc làm tương tự
Account Manager
CÔNG TY CỔ PHẦN MẠNG XÃ HỘI DU LỊCH HAHALOLO
Thỏa thuận cạnh tranh so với thị trường. Bên cạnh tiền cố định, hàng tháng còn thực hiện tính hiệu quả làm việc tương xứng với năng lực làm việc.
Hồ Chí Minh
29/11/2024
Senior Account Manager
NOVAON ADS - CÔNG TY CỔ PHẦN NOVAON DIGITAL
Thỏa thuận
Hồ Chí Minh
19/12/2024
Vị trí Technical Account Manager do công ty Công ty Cổ Phần Đầu Tư Và Phát Triển Năng Lượng Mặt Trời Bách Khoa tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương 18 - 20 triệu, tìm thêm việc làm về Technical Account Manager hoặc công ty Công ty Cổ Phần Đầu Tư Và Phát Triển Năng Lượng Mặt Trời Bách Khoa ở các link phía trên
Giới thiệu công ty
Công ty Cổ Phần Đầu Tư Và Phát Triển Năng Lượng Mặt Trời Bách Khoa
47 Lê Văn Thịnh, Khu Phố 5, Phường Bình Trưng Đông, Quận 2, Tp. HCM
https://solarbk.vn/