Account Manager

I. Scope of work:
With Clients
Be responsible for the management of the clients.
Build business relationships to get more projects.
Project manages clients' communications plans including timelines and budget;
Builds strong client relationship as a trusted advisor to client; handling objection successfully via identifying decision-maker, client's internal situation and way of working.
Provides deployment plan details and updates to clients;
With Project
Planning phase
Supports Account Director to deliver innovative and creative solutions to client briefs.
Executes these solutions through the communications planning process.
Prepare market research for the proposal and collab with other teams for presenting to client.
Finding innovative ideas and sharing them with the internal team.
Create Quotation & Master Plan, Timeline (Key milestone).
Presents regularly both internally and to clients.
Execution/ Report phase
Manages closely Account Executive on Project: reviews, feedback, development plans.
Be responsible for delivering and managing integrated campaigns on time.
Managing self and/or team by closely working with internal teams to solve daily project progress, quality and solve problems in a timely manner.
Make daily/weekly/monthly reports to clients on projects' results and progress.
Monitor project quality. Ensure that all projects are delivered on-time within scope, and meet with required quality standards. Proactive to fix and optimize KPI outcomes for under-performance items.
Develop and maintain good relationship with key celebrities/KOLs, hot fan page/community, etc.
Well coordinate and maintain good relationship with clients, authorized agencies, third-party vendors, internal resources, etc. to ensure the deliverables to clients
General
Manages team and client's expectation to meet the KPIs of projects and accurately tracks costs;
Manage project cost efficiency and be responsible for achieving the agreed-upon profit targets for all projects.
Leverages internal relationships
Managing and coaching staff to run projects well.
Ensure that all projects are compliant to the company's standard integrated working process.
Proactively communicate project status, team operation, issues and risks to line manager weekly/monthly/quarterly/annually in a timely manner.
II. Requirements
Currently pursuing Degree in in Marketing, Advertising or relevant field (Journalism, Languages, International Relations, Foreign Trade, etc.)
At least 3-4 years' experience in related job
Strong computer skills with proficiency in Microsoft Office programs (Word, Excel & PowerPoint), and other related programs.
Communication and product/planning skills
Proactive, Multitasking, Detail-oriented, Result-oriented, Responsible.
Management (Plan-do-check-act) principles & leadership.
Presentation & persuasion.
Project management & customer service's mindset.
Proficiency in English (intermediate) & Vietnamese.
III. What's on offer:
- Attractive salary package.
- Good opportunities for career development.
- High-class teammates.
- Other welfare benefits (13th salary, company trips, etc.)
Working time: Monday - Friday