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Mô tả công việc
We are looking for a dedicated, ambitious and self-driven Technical Account Manager to launch our Account Management function.
We're building the best development team in the world
At Mission Plus, we're building a new kind of development team. One that enables companies of all sizes to build and ship Product wherever they are in the world, at the pace and quality required to become market leaders.
We are a growing, fast-paced team, headquartered in Singapore, that is expanding our operations team in Vietnam.
As a Technical Account Manager, you will work closely with our Service Providers and be responsible for creating and maintaining strong relationships with them so that, together, we achieve our shared goals and overcome any technical challenges.
In your role, you will develop a deep technical understanding of our Service Providers' platform implementation and ways of working, share technical best practices and act as point of contact for any major incidents. You will be directly supporting our Singapore based Technical Advisors with managing the client's expectations and communications through the resolution process.
To be successful in this role we are looking for a team player that enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration [protected info], above all, wants to learn and have fun!
You'll spend your time:
- Helping us hire the right technical people across Mission Plus in a variety of roles.
- Identifying, engaging and closing candidates from a mixture of channels.
- Identifying the most relevant metrics to share with teams and using data to influence decision makers.
- Making sure our hiring processes are fit for the stage, and needs, of our business.
- Keeping track of all applicants as well as ensuring each individual in the process is kept informed on their application status.
- Working closely with stakeholders from Product, Engineering and Operations to forecast recruitment budgets.
Yêu cầu
- You have at least 3 years of experience in recruiting for technical roles (all levels).
- You're skilled at sourcing; identifying required skills, finding the right mix of candidates, interviewing and closing those we want to join our team.
- Fluent English communication skills
- You have experience in developing trusted relationships with a range of stakeholders.
- You make decisions based on data and can use this to influence others.
- You have worked on projects to make hiring processes leaner and stronger.
- You are a team player and collaborate well with other people.
- You have experience in managing multiple deadlines through to completion and have excellent attention to detail.
- You are hands-on and great at execution.
- You're resilient and comfortable working in a fast paced and ambiguous environment, where the day to day job is constantly evolving and changing.
- You are a self-starter and autonomous.
Above all, we are looking for people that are excited by what we are doing at Mission Plus.
Quyền lợi
Alongside awesome colleagues and engaging work, there are many ways we help you deliver the bestwork of your lives:
- Compensation: we review your salary at regular intervals and offer proactive pay increases to reflect growing responsibilities.
- A great working space: you'll be working from a space designed by our Design agency (BEAR+), with modern interior and fully operational kitchen (coffee / snacks / bar) and weekly social events. We also cover your parking for those days you need to drive to the office.
- Lunch is on us: we pay for your lunch each day you're in the office!
- Ability to work from home and remotely: we understand there are days it's easier to work from home and there are times you want to work from a different [protected info] we love our team working together in the office, we don't mind the occasional day at home.
- Holiday: 12 days' holiday a year, plus public holidays - please use them all!
- Learning: We practice regular knowledge-sharing sessions across the entire company.
- Community: Every month we have a company wide meal and up to twice a year we'll do a company wide trip. Attendance is 100% optional - if you just don't fancy it, there's no pressure...Oh, and we celebrate your birthday like they should be; we party (only if you want it)!
Thông tin khác
Report: COO.
Interview Process: Interview with COO and CEO > Team members
Thông tin chung
- Ngày hết hạn: 10/09/2022
- Thu nhập: Thỏa thuận
