Technical Sales Engineer (TSE)

Purpose of the Role
The Technical Sales Engineer drives business growth in an assigned territory - generating new leads, advising customers on the right technical solution, and following through until the order is fully fulfilled.
The role carries an individual revenue and gross profit target.
It is a blend of technical and commercial work. You will engage B2B manufacturing customers directly, spend a substantial part of your week in the field at customer sites, and work closely with the Product Manager (PM), the Sales Manager (SM) and our suppliers.
Key Responsibilities
1. Lead generation
• Proactively identify potential customers through marketing activities, cold calls, industry events
and partner referrals.
• Build and maintain a pipeline of target accounts by industry - electronics, manufacturing, and
multinationals with plants in Vietnam.
2. Customer engagement and qualification
• Engage customers to gather requirements, technical needs and production process details.
• Assess customer potential and fit with Prostech's product and solution portfolio.
3. Quotation and offer development
• Work with the Product Manager and our suppliers to identify the right products and solutions
for each customer requirement.
• Calculate pricing, lead time and quotation terms in line with agreed pricing and margin
guidelines.
• Take part in contract review and finalisation together with the Sales Manager, who supports you
directly through this process.
4. Order follow-up and account care
• Follow up on order progress and confirm Purchase Orders.
• Work proactively with customers to ensure every commitment in the PO or contract is met -
delivery, quality and payment.
• Handle post-sale issues, coordinating with the relevant departments to protect the customer
experience.
5. Reporting and sales data management
• Keep customer records, sales pipeline and revenue data accurate and up to date in our systems.
• Contribute to the account development strategy for your territory.