Technical Support Engineer - Solar & Energy Storage
Hạn nộp hồ sơ: 21/11/2026 (Còn 24 ngày)
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Mô tả công việc
Mô tả Công việc
Our client is a foreign-invested company, now looking for Technical Support Engineer - Solar & Energy Storage ($2000, ID 22813)
Technical & Commercial Support: Serve as the primary technical point of contact for distributors and installers, providing direct technical assistance for end-customers on-site whenever necessary.
Issue Diagnosis & Troubleshooting: Evaluate incoming technical queries and incident reports; perform root-cause failure analysis and deliver timely, effective solutions through remote channels or direct field intervention.
Warranty & Spare Parts Management: Oversee warranty processing, technical evaluations, repair/replacement proposals, and post-service follow-ups; conduct routine inventory checks to ensure optimal spare parts stock levels.
Partner Enablement & Technical Training: Develop and deliver structured training programs covering equipment operation, installation guidelines, maintenance procedures, and troubleshooting workflows for channel partners.
Product Feedback & Continuous Improvement: Consolidate recurring technical issues and distributor feedback to report back to global engineering teams, driving product optimization and quality enhancements.
Our client is a foreign-invested company, now looking for Technical Support Engineer - Solar & Energy Storage ($2000, ID 22813)
Technical & Commercial Support: Serve as the primary technical point of contact for distributors and installers, providing direct technical assistance for end-customers on-site whenever necessary.
Issue Diagnosis & Troubleshooting: Evaluate incoming technical queries and incident reports; perform root-cause failure analysis and deliver timely, effective solutions through remote channels or direct field intervention.
Warranty & Spare Parts Management: Oversee warranty processing, technical evaluations, repair/replacement proposals, and post-service follow-ups; conduct routine inventory checks to ensure optimal spare parts stock levels.
Partner Enablement & Technical Training: Develop and deliver structured training programs covering equipment operation, installation guidelines, maintenance procedures, and troubleshooting workflows for channel partners.
Product Feedback & Continuous Improvement: Consolidate recurring technical issues and distributor feedback to report back to global engineering teams, driving product optimization and quality enhancements.
Yêu cầu
Yêu Cầu Công Việc
Educational Background: Associate Degree or higher in Electrical Engineering, New Energy, Automation, or relevant technical disciplines (fresh graduates with strong potential are welcomed).
Professional Experience: At least 3 years of hands-on technical experience with residential energy storage systems and photovoltaic (PV) solutions; prior experience working directly with leading manufacturers is highly preferred.
Core Competencies: Solid understanding of electrical principles and residential electrical appliances; strong analytical mindset paired with excellent communication and customer service skills.
Language Skills: Professional working proficiency in English to collaborate seamlessly with international corporate teams.
Other Requirements: Flexibility to travel for client site visits as required; company operates under a standard work schedule without OT policy.
Compensation & Benefits
Attractive Compensation: Competitive base salary ($1,100 - $2,000) complemented by quarterly performance bonuses.
Insurance & Probation: 100% full salary during the 2-month probation period; full social insurance coverage starting immediately from day one based on total salary.
Comprehensive Healthcare & Well-being:
Standard 2 days off per week plus 14 annual leave days.
Birthday leave with special gift and 5 fully paid sick leave days annually.
24/7 supplementary health insurance scheme.
Professional Growth & Engagement:
Continuous technical training and professional development opportunities.
Annual company trips, teambuilding activities, and annual salary review/bonus evaluations.
Career growth within the world's Top 4 AIoT provider in a young, dynamic, and international environment.
Business Travel Allowance: Full coverage of transportation, lodging, and travel expenses during client visits.
Educational Background: Associate Degree or higher in Electrical Engineering, New Energy, Automation, or relevant technical disciplines (fresh graduates with strong potential are welcomed).
Professional Experience: At least 3 years of hands-on technical experience with residential energy storage systems and photovoltaic (PV) solutions; prior experience working directly with leading manufacturers is highly preferred.
Core Competencies: Solid understanding of electrical principles and residential electrical appliances; strong analytical mindset paired with excellent communication and customer service skills.
Language Skills: Professional working proficiency in English to collaborate seamlessly with international corporate teams.
Other Requirements: Flexibility to travel for client site visits as required; company operates under a standard work schedule without OT policy.
Compensation & Benefits
Attractive Compensation: Competitive base salary ($1,100 - $2,000) complemented by quarterly performance bonuses.
Insurance & Probation: 100% full salary during the 2-month probation period; full social insurance coverage starting immediately from day one based on total salary.
Comprehensive Healthcare & Well-being:
Standard 2 days off per week plus 14 annual leave days.
Birthday leave with special gift and 5 fully paid sick leave days annually.
24/7 supplementary health insurance scheme.
Professional Growth & Engagement:
Continuous technical training and professional development opportunities.
Annual company trips, teambuilding activities, and annual salary review/bonus evaluations.
Career growth within the world's Top 4 AIoT provider in a young, dynamic, and international environment.
Business Travel Allowance: Full coverage of transportation, lodging, and travel expenses during client visits.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Du lịch nước ngoài
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Du lịch nước ngoài
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin chung
- Thu nhập: 2.000 - 2.000 USD
Nơi làm việc
- quận 4, Tân Hưng, Hồ Chí Minh
- (Trước sáp nhập: Quận 4, Hồ Chí Minh | Sau sáp nhập: Khánh Hội, Hồ Chí Minh)
- 1. quận 4, Tân Hưng, Hồ Chí Minh
- (Trước sáp nhập: Quận 4, Hồ Chí Minh | Sau sáp nhập: Khánh Hội, Hồ Chí Minh)
Việc làm tương tự khác
CÔNG TY TNHH THƯƠNG MẠI DỊCH VỤ KỸ THUẬT NHẬT HẠ
Hồ Chí Minh
Trên 11 triệu đến 13 triệu
CÔNG TY CỔ PHẦN DỊCH VỤ CÔNG NGHỆ COZRUM
Hồ Chí Minh
10-12 triệu VND
CÔNG TY CỔ PHẦN DỊCH VỤ QUẢN LÝ NHÀ CHUNG CƯ BEE HOME
Hồ Chí Minh
10-15 triệu VND
Công Ty Cổ Phần Đầu Tư và Kinh Doanh Bất Động Sản Halo Land
Hồ Chí Minh
12.000.000 đến 14.000.000 VND
Công ty Cổ phần Giải Pháp Nhân sự Việt Nam - HRchannels Group
Xem trang công ty- Địa chỉ công ty: Tòa MD Complex, 68 Nguyễn Cơ Thạch, Nam Từ Liêm, Hà Nội
- Quy mô: Từ 26 - 100 nhân viên
- Lĩnh vực: Nhân sự
Thông tin công việc
Vị trí:
Nhân viên
Hình thức làm việc:
Toàn thời gian
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Công ty TNHH thiết bị công nghệ Bình Minh
Hà Nội, Hồ Chí Minh, Hải Phòng, Bắc Ninh, Hưng Yên
Từ 12 triệu VND trở lên
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