- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: 10,9 Tr - 13,6 Tr VND
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Mô tả Công việc
Customer care - Taking cases supporting customers' product support issues, pre-sales and after-sales support.
Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels
Monitor and report product quality in the market via the support channel
Present a positive, effective, and flexible contribution to achieving team targets and objectives
Collaborate with other team members to provide high-quality support
Ensure constant self-development using day-to-day work, web-based training, and other available resources
Customer care - Taking cases supporting customers' product support issues, pre-sales and after-sales support.
Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels
Monitor and report product quality in the market via the support channel
Present a positive, effective, and flexible contribution to achieving team targets and objectives
Collaborate with other team members to provide high-quality support
Ensure constant self-development using day-to-day work, web-based training, and other available resources
Customer care - Taking cases supporting customers' product support issues, pre-sales and after-sales support.
Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels
Monitor and report product quality in the market via the support channel
Present a positive, effective, and flexible contribution to achieving team targets and objectives
Collaborate with other team members to provide high-quality support
Ensure constant self-development using day-to-day work, web-based training, and other available resources
Customer care - Taking cases supporting customers' product support issues, pre-sales and after-sales support.
Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels
Monitor and report product quality in the market via the support channel
Present a positive, effective, and flexible contribution to achieving team targets and objectives
Collaborate with other team members to provide high-quality support
Ensure constant self-development using day-to-day work, web-based training, and other available resources
Yêu cầu
Yêu Cầu Công Việc
Bachelor's degree or any equivalent technical certifications (Mechatronic is preferable);
Good command of English (communication, writing);
Demonstrated excellence in teamwork, collaboration, and knowledge sharing;
Experience in customer support is a plus.
Bachelor's degree or any equivalent technical certifications (Mechatronic is preferable);
Good command of English (communication, writing);
Demonstrated excellence in teamwork, collaboration, and knowledge sharing;
Experience in customer support is a plus.
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Phụ cấp thâm niên
Nghỉ phép năm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Phụ cấp thâm niên
Nghỉ phép năm
Thông tin khác
Địa điểm làm việc
Hồ Chí Minh
152-154 Đường số 2, Khu đô thị Vạn Phúc City, Quốc Lộ 13, Phường Hiệp Bình Phước, Thành phố Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam
Hồ Chí Minh
152-154 Đường số 2, Khu đô thị Vạn Phúc City, Quốc Lộ 13, Phường Hiệp Bình Phước, Thành phố Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam
Thông tin chung
- Thu nhập: 10,9 Tr - 13,6 Tr VND
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 15/01/2025
Giới thiệu công ty
Xem trang công ty
Gremsy is a leading manufacturer of camera gimbal stabilizers for drones and unmanned aerial vehicles (UAVs). Our gimbals are designed to be highly adaptable for integration with various drones and cameras, providing steady footage and efficient solutions for a multitude of industrial applications. Our Vision is to become a leading global company in the aerial gimbal industry, making Gremsy products an increasingly essential component in the drone system and contributing to various industrial...
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