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Mô tả công việc
POSITION PURPOSES:
POLY is looking for an experienced Telesales Team Leader to head up our growing telesales team. As a Telesales Team Leader, you will be responsible for setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team.
To ensure success as a Telesales Team Leader, you should have experience with telesales, advanced managerial skills, and the ability to multitask. A top-notch Telesales Team Leader provides strong guidance and assistance to the telesales team, ultimately boosting company sales.
JOB DESCRIPTION:
Key Responsibilities
Meeting with the CEO/GMs & MKT to discuss telesales strategies.
Writing sales scripts and customer answer sheets.
Setting weekly and monthly qualified leads targets (show up for placement test / events)
Managing the telesales team and assisting junior staff.
Cooperating and beyond the performance of the sales team.
Compiling and presenting sales reports.
Informing customers about all products in the company, their uses and benefits via phone
Booking an appointment with customers and ensuring that they are successfully shown up at centers on time.
Following up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction
Interacting closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
Ensuring that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously
Creating good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
Evaluating sales records periodically to make balances and ensure that sales figures tally with number of goods sold
Coaching team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills
Yêu cầu
Bachelor's degree in service administration & business management
2 years experience in telesales preferred
Strong managerial and sales skills.
Ability to multitask.
Good verbal and written communication skills.
Ability to work well under pressure.
Ability to write and present reports.
Strong organizational skills
Quyền lợi
Competitive salary in line with experience and capability.
Annual KPI evaluation for salary review.
Social, health & unemployment insurance.
Premium Healthcare insurance.
Annual leave days: 12 days/year.
Tuition fee discount for family members.
Company trip/Team building
Year-end party
Performance bonuses
13th Salary
Severance pay
12 Public national holidays
Thông tin khác
Thông tin cơ bản
Địa điểm: Quận 7, Hồ Chí Minh
Mức lương:Cạnh tranh
Hạn nộp hồ sơ: 31-03-2023
Chức vụ: Trưởng Nhóm
Hình thức: Toàn thời gian
Kinh nghiệm: 1 năm
Số lượng: 1
Trình độ: Đang cập nhật
Thông tin chung
- Ngày hết hạn: 31/03/2023
- Thu nhập: Thỏa thuận
POLY English là hệ thống Anh ngữ với 100% vốn đầu tư nước ngoài, thuộc tổ chức KOREAPOLYSCHOOL - Hệ thống giáo dục hàng đầu tại Hàn Quốc từ năm 1999.
Trong hơn 20 năm qua, POLY English đem đến chương trình giảng dạy Anh ngữ chuẩn mô hình đào tạo Bắc Mỹ (Common Core Standards), trang bị nền tảng tiếng Anh vững vàng cho hàng chục nghìn học sinh tại châu Á chinh phục thành công các bài khảo thí quốc tế uy tín như Cambridge YLE, TOEFL iBT, IELTS, ...
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