Ticketing Executive (Nhân Viên Book Vé) - Mức Lương 12-15M - Tại Hà Nội

Amadeus: 1 year (required)
Travel: 1 year (required)
Strong organisational skills with an ability to manage multiple tasks efficiently.
Proficient in Microsoft Outlook, Word, and Excel.
Experience with GDS systems (e.g., Amadeus) is essential.
Ability to work collaboratively within a team and independently.
Capable of meeting strict deadlines.
Sound geographical knowledge.
Excellent attention to detail and accuracy
Key Competencies:
GDS System Proficiency: Expertise in navigating and utilizing Global Distribution Systems (GDS) like Amadeus to manage travel bookings, issue tickets, and handle related queries.
Attention to Detail: Exceptional accuracy in processing travel documents and itineraries, ensuring all information is correct and complies with ticketing requirements and deadlines.
Organisational Skills: Strong ability to manage multiple tasks efficiently, adhere to strict deadlines, and track ticketing processes and deadlines using various systems.
Customer Service Excellence: Skill in providing outstanding service to travel agents and clients, addressing queries and issues with professionalism and a focus on client satisfaction.
Problem-Solving Abilities: Capability to handle and resolve ticketing issues, including reissues, refunds, and changes to travel arrangements, while maintaining a high level of accuracy and efficiency.