Trade Operations Staff (Outsourcing)

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
Job Responsibilities
Acknowledge to receive documents from issuing bank/Negotiation bank/ customers ... check and submit related documents to Trade officer for checking, verifying, signing and processing on system
• Export LC advising
• Export Bill under LC/ Collection
• Import LC issuance/amendment
• Import Bill under LC/Collection
• Guarantee and SBLC
• Trade Loan
Other Responsibility
• Follow up due bill/loan to have proper process timely.
• Consulting customers on all products related matters.
• Informing customers discrepancies of document (if any) advise and follow up customer's adjusting
• Make sure delivery the documents to correct bank/customers and on time.
• Assisting customers in investigating processing errors.
• Fully understand and strictly comply with Group policies, work procedures and local regulatory requirements
• Perform service quality functions to assist managers in improving working efficiency and quality via records and reports.
• Filing of document
Money Laundering Prevention
• Fully understand and strictly comply with money laundering prevention requirements.