Mô tả công việc
Training Delivery & Execution
Deliver training programs for store staff (CSR, SM, ETC.) based on standard training materials
Conduct onboarding training for new employees
Conduct periodic retraining to reinforce operational standards and improve staff capability
Ensure all training sessions are delivered effectively and aligned with company SOPs
Training program deployment
Support rollout of training program from Training team and L&D team, such as:
New SOPs
New Product
Compliance Training
Coordinate with Operations and related departments to ensure timely training deployment
Utilize interactive training methods to maximize engagement
Ensure training coverage across assigned stores
Training materials & content support
Support development or update of training material
Presentations
SOP-based content
Training guidelines
Support digital learning content when required (e-learning, basic video content, ETC.)
Training Effectiveness & Reporting
Track training participation, completion, and assessment results
Support analysis and reporting of training effectiveness
Support Training logistics (Schedule, venue, preparation when required)
Perform other tasks as assigned by the Line Manager
Yêu cầu
Bachelor of Human Resources Management, Business Administration, Education or a related field;
Knowledge of training methodologies and retail operations;
Under 2 years of experience in FnB, CVS, and chain store training. (Must)
Strong training delivery, facilitation and coaching skills, especially at store level
Ability in developing training content;
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Basic English communication
Good sense of caring people and company culture;
Strong logical thinking/problem-solving skills;
Adaptability: be able to adapt to changing requirements and work in a fast-paced environment
Quyền lợi
Attractive salary.
100% salary in 2 months of probation.
Special health insurance package of GS25.
12 annual leaves/year.
13th-month Salary, KPIs bonus, ...
Company's computer provided
Working in a dynamic and fast-growing environment with many opportunities for promotion and development.
Thông tin khác
Địa điểm làm việc
TP.HCM:106 Nguyễn Giản Thanh, Quận 10
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