Trưởng Bộ Phận Ẩm Thực/F&B Manager

Establish, control and regularly improve the process of providing food and drink services to customers: from raw material, to preparation process, storage and customer service.
Maintain the quality of service standards and ensure food hygiene & safety.
Ensure all outlets are well decorated, set-up as per hotel standards.
Handle daily guest's complaint professionally, take action and improve the service accordingly.
Establish & maintain the equipment to limit the loss and breakage.Develop new products, new menus, food promotions to increase Restaurant revenue.
Report business results to the hotel management.
Prepares yearly business plan for GM (revenue, cost, profit...) and ensures department operation follows the plan.
Responsible for signing any paper (formalities) related to finance, purchasing requests, etc.
Manage and control the Restaurant-Bar revenue and daily report to the accounting department.
Perform other tasks as requested by the General Manager