Trưởng quầy Thu ngân (Cashier Division Leader)CÔNG TY TNHH AEON VIỆT NAM
Nơi làm việc: Hải Phòng
Ngành nghề: Quản trị kinh doanh, Tư vấn/ Chăm sóc khách hàng, Thu Ngân, Giao Dịch Khách Hàng, Kinh doanh, Bán hàng
Thu nhập: Cạnh tranh
Hình thức: Toàn thời gian
Ngày đăng: 10/10/2024
Hạn nộp: 31/10/2024
Mô tả công việc
Mô tả Công việc
JOB DESCRIPTION
1. Customer Services
- Always train and remind subordinates on enhancing customer service at Cashier counters.
- Receive customers and staffs complaints, conflicts or concerns relating to cashiering procedures, activities; raise to Cashier Manager and work towards solving these issues together with Cashier Manager.
- Follow Company's Rules on Customer Service (greeting, smiling, bowing and attitude towards customers)
2. Cashier activities
- Be aware of current sales promotions and make sure the information is briefed to Cashier staff in daily briefing session by Cashier Group Leaders.
- Frequently check, identify issues and coordinate with Merchandising Dept. and other Store Operation Depts to ensure that merchandise is correctly priced and displayed in adequate quantity and good quality.
- Maintain all Point of Sale (POS) machines, tools and equipment in good working condition.
- Responsible for collecting contents of cash registers at the end of each day and delivering funds to Store Accounting Dept. if working at night shift.
- Investigate and correct errors made at the cash registers in a timely manner; report errors to Cashier Manager.
- Assist subordinates in difficult/complicated cases at Cashier counters.
3. Manpower management
- Plan Monthly Division's duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad-hoc situations.
- Monitor Group Leader(s), General Staff's attendance and attire.
- Approve duty roster, shift plan raised by Group Leader(s).
- Be responsible for Group Leader(s) and General Staff's performance.
- Take part in recruitment & selection activities for Division's staffing.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit.
4. Rules and Regulations & Other tasks
- Follow all working procedures, the company's policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.
- Opening & closing Store.
- Be on duty and act as Line Manager's roles when Line Manager's not present at work (i.e. is on leave or on business trip).
- Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.
JOB REQUIREMENTS
- University/ College degree
- At least 3 years of experience, including 1 year of experience as Chief Cashier or 2 years of experience as Group Leader - Cashier in Supermarket/Shopping center
- Good communication skills
- Have a polite, tactful and friendly attitude
- Have good understanding of the needs of customers
- Teamwork skill: Actively promote team work
- Service orientation: customer service minded
- Leadership: Acting leadership by example
- Persuasion: Ability to persuade others in specific situations
- Computer literate: Word, Excel, Powerpoint
- Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations
BENEFIT
- Salary negotiation
- 13th salary bonus
- MBO bonus
- Monthly sales incentive
- Allowance: Gasoline/Attendance/Meal at Canteen
- Training programs
- Health care 24/7 (After probation)
- Staff party/Team Building/Trade Union
- Others
WORKING LOCATION
Aeon Hai Phong
10 Vo Nguyen Giap, Kenh Duong, Le Chan Dist, Hai Phong City
JOB DESCRIPTION
1. Customer Services
- Always train and remind subordinates on enhancing customer service at Cashier counters.
- Receive customers and staffs complaints, conflicts or concerns relating to cashiering procedures, activities; raise to Cashier Manager and work towards solving these issues together with Cashier Manager.
- Follow Company's Rules on Customer Service (greeting, smiling, bowing and attitude towards customers)
2. Cashier activities
- Be aware of current sales promotions and make sure the information is briefed to Cashier staff in daily briefing session by Cashier Group Leaders.
- Frequently check, identify issues and coordinate with Merchandising Dept. and other Store Operation Depts to ensure that merchandise is correctly priced and displayed in adequate quantity and good quality.
- Maintain all Point of Sale (POS) machines, tools and equipment in good working condition.
- Responsible for collecting contents of cash registers at the end of each day and delivering funds to Store Accounting Dept. if working at night shift.
- Investigate and correct errors made at the cash registers in a timely manner; report errors to Cashier Manager.
- Assist subordinates in difficult/complicated cases at Cashier counters.
3. Manpower management
- Plan Monthly Division's duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad-hoc situations.
- Monitor Group Leader(s), General Staff's attendance and attire.
- Approve duty roster, shift plan raised by Group Leader(s).
- Be responsible for Group Leader(s) and General Staff's performance.
- Take part in recruitment & selection activities for Division's staffing.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit.
4. Rules and Regulations & Other tasks
- Follow all working procedures, the company's policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.
- Opening & closing Store.
- Be on duty and act as Line Manager's roles when Line Manager's not present at work (i.e. is on leave or on business trip).
- Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.
JOB REQUIREMENTS
- University/ College degree
- At least 3 years of experience, including 1 year of experience as Chief Cashier or 2 years of experience as Group Leader - Cashier in Supermarket/Shopping center
- Good communication skills
- Have a polite, tactful and friendly attitude
- Have good understanding of the needs of customers
- Teamwork skill: Actively promote team work
- Service orientation: customer service minded
- Leadership: Acting leadership by example
- Persuasion: Ability to persuade others in specific situations
- Computer literate: Word, Excel, Powerpoint
- Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations
BENEFIT
- Salary negotiation
- 13th salary bonus
- MBO bonus
- Monthly sales incentive
- Allowance: Gasoline/Attendance/Meal at Canteen
- Training programs
- Health care 24/7 (After probation)
- Staff party/Team Building/Trade Union
- Others
WORKING LOCATION
Aeon Hai Phong
10 Vo Nguyen Giap, Kenh Duong, Le Chan Dist, Hai Phong City
Yêu cầu
Yêu Cầu Công Việc
- University/ College degree
- At least 3 years of experience, including 1 year of experience as Chief Cashier or 2 years of experience as Group Leader - Cashier in Supermarket/Shopping center
- Good communication skills
- Have a polite, tactful and friendly attitude
- Have good understanding of the needs of customers
- Teamwork skill: Actively promote team work
- Service orientation: customer service minded
- Leadership: Acting leadership by example
- Persuasion: Ability to persuade others in specific situations
- Computer literate: Word, Excel, Powerpoint
- Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations
- University/ College degree
- At least 3 years of experience, including 1 year of experience as Chief Cashier or 2 years of experience as Group Leader - Cashier in Supermarket/Shopping center
- Good communication skills
- Have a polite, tactful and friendly attitude
- Have good understanding of the needs of customers
- Teamwork skill: Actively promote team work
- Service orientation: customer service minded
- Leadership: Acting leadership by example
- Persuasion: Ability to persuade others in specific situations
- Computer literate: Word, Excel, Powerpoint
- Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Cao đẳng
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Cao đẳng
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
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Vị trí Trưởng quầy Thu ngân (Cashier Division Leader) do công ty CÔNG TY TNHH AEON VIỆT NAM tuyển dụng tại Hải Phòng, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về Trưởng quầy Thu ngân (Cashier Division Leader) hoặc công ty CÔNG TY TNHH AEON VIỆT NAM ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH AEON VIỆT NAM việc làm
Số 30 Đường Tân Thắng, Phường Sơn Kỳ, Quận Tân Phú, Tp.Hồ Chí Minh
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