Tuyển dụng Executive Housekeeper tại Kiên Giang - Wyndham Phú Quốc

POSITION SUMMARY:
Oversee and direct all aspects of overall Housekeeping operations which includes guest rooms, public areas, Laundry and other specified back-of-the house areas.
RESPONSIBILITIES:
- Monitor Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service.
- Identify and ensure highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic cost.
- Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats.
- Maintain open channels of communication with other department heads and the General Manager or the General Manager's designate.
- Inspect guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
- Implement and control Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures.
- Make recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.
- Implement Career Development program within Housekeeping department.
- Prepare efficient work schedule for Housekeeping Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
- Schedule routine inspections of all Housekeeping areas by/with the Assistant Housekeeper and other supervisory personnel.
- Complete other tasks which assigned by the leader.
- Supervise outside contractors to ensure contractual compliance.
- Inform other departments of Housekeeping matters that concern them, particularly, the Engineering Department, the Front Office, and the Food and Beverage department.
- Establish and maintain effective human relations and works with human resources to ensure that team members' performance is effectively managed.
- Oversee laundry operations.
- Work with Director of Finance in the preparation and management of the Department's budget.
- Maintain appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel.
- Work with Human Resources on manpower planning and management needs.
- Manage spring cleaning schedules.