Tuyển dụng operations officer, cards & loans (gcb7) tại Hồ Chí Minh - HSBC Vietnam

Mô tả công việc
In this role, you will:
- Manage day-to-day operational activities to safeguard the Bank from potential loss:
• Conducts checks, directs clerical staff on rectification and corrective action on deficiencies.
• Implement measures to increase productivity levels.
• Processes and ensures that all transactions/facilities are properly authorized within set limits.
• Assist Operations Manager in collating data and providing management information statistics/reports.
• Assist Operations Manager in ensuring sufficient crewing of staff.
• Manage daily operational activities to ensure timely processing of new applications.
• Review & monitor MIS data and provide management information statistics/reports.
- Ensure various units of Operations comply with BIM/FIM regulations, audit recommendations and, DIB procedural guidelines:
• To implement the Group Compliance policy locally by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.
• Coordinating with Operations units in the management of operational risk associated with the role and take action to minimize the likelihood of operational risk occurring, including risk identification, assessment, mitigation and control, loss identification and reporting.
- Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by:
• Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines.
• Timely implementing internal and external audit points together with any issues raised by external regulators.
• Ensuring strict compliance with government banking regulations.
- Ensure department maintains a high standard of customer service delivery:
• Conducts investigations/gathers information so that timely responses to customers' requests and instructions are maintained.
- Contribute towards the continuous improvement of the department.