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Mô tả công việc
SignifyCRM is looking for energetic, self-disciplined analyst that will be part of our established business software team. You will be working remotely from Vietnam and collaborating with team in HCMC Vietnam and Bangkok Thailand. You need to like understanding processes and information flow, testing how things work or not work, explaining in the document, and working as a team. If this fits you, we would love to hear from you.
Job Description
• Support sales manager to coordinate and prepare product demonstration (w/ sales commission provided)
• Analyze and resolve level-2 cases (questions, new feature request, defect fix). (Level-1 cases are handled by Business Analyst.)
• Perform test, document test result, and collaborate with systems admin to deploy.
• Create/update User Guides and How-To VDO Clips.
• Provide CRM software application supports for business clients.
Work Process
• Update status of cases and tickets and update time spent accordingly.
• Analyze customer cases assigned by Business Analyst.
• If need to change/update code, create development tickets with details for Development Team to review and work on.
Yêu cầu
• Analysis of Basic HTML, PHP, SQL (MySQL), iReport.
• Degree in Business, IT, MIS, Engineering, or related field.
• Understanding of sales and customer service process.
• Able to speak and write Business English.
• Problem Identification and Documenting.
• Understanding SDLC (Software Development Life Cycle).
Quyền lợi
Sales commission and Bonus
10 days Paid Time Off
Trips to work in main office in one of the best locations in Bangkok.
Thông tin khác
Thông tin tuyển dụng
Việc làm tại: Hồ Chí Minh
Mức lương:1500
Hạn nộp hồ sơ: 23-08-2022
Chức vụ: Nhân Viên
Hình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật
Thông tin chung
- Ngày hết hạn: 23/08/2022
- Thu nhập: 1500
