UI/UX Designer (Web-Based Systems)

Reports to: Head of Delivery / Product Lead
About the role
We are looking for a UI/UX Designer to design intuitive, accessible and consistent interfaces for web-based enterprise and customer-facing systems in financial services. You must have designed for products in trade finance, KYC/onboarding, underwriting or B2C portals, where complex workflows, forms and compliance rules need to be made simple for the user.
Key responsibilities
• Own the end-to-end design process: user research, user flows, information architecture, wireframes, prototypes and final UI.
• Design web-based systems including customer portals, back-office screens, dashboards and multi-step onboarding and application journeys.
• Translate business and regulatory requirements (KYC forms, document capture, approval workflows) into clear, user-friendly interfaces.
• Build and maintain a design system and component library for consistency across products.
• Run usability testing and iterate on designs based on findings and user feedback.
• Work closely with Business Analysts, front-end developers and QA to ensure designs are implemented accurately and are responsive across devices.
• Prepare design specifications, assets and handover documentation for development.