Venue Manager/assistant Venue Manager

VIG is looking for a Venue Manager/Assistant Venue Manager working at TIMEZONE - our portfolio company.
TIMEZONE: Established in 1978, the first Timezone Family Entertainment Centre (FEC) opened in Perth, Western Australia. Unlike the traditional pinball parlours and pool halls of the era, Timezone was the first family-oriented video amusement facility. This family emphasis is still a key focus of the brand today.
Timezone Vietnam has emerged as the leader in the interactive games industry. Strategically located across the island, Timezone provide accessibility and convenience to Vietnamese specifically seeking interactive fun. Its most recent recognition as one of the country's most prestigious brands is its award as a Super brand.
We are looking to maximize performance of our existing team and hire capable leaders who possess an analytical and entrepreneurial spirit while being action-oriented and solution-driven.
RESPONSIBILITIES
• Greet and provide excellent service to all customers.
• Supervise staff in accordance with company policy.
• Complete and cost weekly staff rosters.
• Manage stock levels and merchandising in accordance with company policy.
• Manage the safety of customers and employees.
• Manage that company property is protected from destruction or damage by staff or customers.
• Manage that all equipment is safe for staff and customers.
• Liaise with local businesses, community, and sporting groups.
• Actively promote the center within the local area.
• Enforce the correct banking procedure of all monies by all center staff.
• Accurately complete all paperwork in a neat and timely manner.
• Lead the center team by example, in a hands-on manner
• Coach staff in all aspects of company systems and operations including customer service standards and product /center presentation.
• Manage efficient use of budgeted hours for CS staff and Managers.
• Manage that the correct caliber of staff is recruited.
• Manage that merchandise displays are at an optimum presentation.
• Manage that Timezone promotions are clearly communicated to staff and customers.
• Manage all machines/tools are clean, safe, functional and full.
• Log any incidents or daily business in the diary.