- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 2 - 3 năm
Mô tả công việc
Guest Service Excellence: Provide exceptional and personalized service to VIP guests, ensuring their comfort and satisfaction throughout their stay.
Food and Beverage Service: Present the menu, take orders, serve food and beverages, and provide recommendations as needed. Ensure food and beverages are presented according to the resort's high standards.
Anticipating Needs: Anticipate the preferences and needs of VIP guests, offering proactive and attentive service to create a memorable experience.
Customized Experiences: Understand and remember the preferences of returning VIP guests, creating a personalized service that reflects their individual tastes and desires.
Private Events and Functions: Assist with planning and executing private events, parties, and banquets for VIP guests, including menu selection, setup, and coordination with other resort staff.
Communication: Work closely with kitchen and bar staff to ensure the smooth and timely delivery of orders. Communicate guest preferences or special requests to the appropriate departments.
Guest Interaction: Build relationships with VIP guests, ensuring that their needs are met and that any issues or concerns are handled promptly and professionally.
Upselling and Promotions: Promote the resort's food and beverage offerings, including special menus, wine pairings, and premium items, with a focus on enhancing the VIP guest experience.
Maintaining Cleanliness: Ensure the VIP areas are clean, organized, and well-maintained, following resort standards.
Confidentiality: Maintain the confidentiality of VIP guests' information and preferences.
Food and Beverage Service: Present the menu, take orders, serve food and beverages, and provide recommendations as needed. Ensure food and beverages are presented according to the resort's high standards.
Anticipating Needs: Anticipate the preferences and needs of VIP guests, offering proactive and attentive service to create a memorable experience.
Customized Experiences: Understand and remember the preferences of returning VIP guests, creating a personalized service that reflects their individual tastes and desires.
Private Events and Functions: Assist with planning and executing private events, parties, and banquets for VIP guests, including menu selection, setup, and coordination with other resort staff.
Communication: Work closely with kitchen and bar staff to ensure the smooth and timely delivery of orders. Communicate guest preferences or special requests to the appropriate departments.
Guest Interaction: Build relationships with VIP guests, ensuring that their needs are met and that any issues or concerns are handled promptly and professionally.
Upselling and Promotions: Promote the resort's food and beverage offerings, including special menus, wine pairings, and premium items, with a focus on enhancing the VIP guest experience.
Maintaining Cleanliness: Ensure the VIP areas are clean, organized, and well-maintained, following resort standards.
Confidentiality: Maintain the confidentiality of VIP guests' information and preferences.
Yêu cầu
Experience: Minimum of 2-3 years of experience as a server in a luxury hotel or resort, preferably in a VIP or exclusive setting.
Skills: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining professionalism.
Knowledge: Strong knowledge of food and beverage offerings, including wines, cocktails, and fine dining etiquette.
Appearance: Impeccable grooming and professional appearance at all times.
Customer Service: Strong focus on delivering high-quality customer service and creating memorable guest experiences.
Language Skills: Proficiency in English. Knowledge of additional languages is a plus.
Flexibility: Ability to work evenings, weekends, and holidays as required by guest needs and resort schedule.
Skills: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining professionalism.
Knowledge: Strong knowledge of food and beverage offerings, including wines, cocktails, and fine dining etiquette.
Appearance: Impeccable grooming and professional appearance at all times.
Customer Service: Strong focus on delivering high-quality customer service and creating memorable guest experiences.
Language Skills: Proficiency in English. Knowledge of additional languages is a plus.
Flexibility: Ability to work evenings, weekends, and holidays as required by guest needs and resort schedule.
Quyền lợi
100% salary & service charge in probation
Join in Social Insurance after probation
Accommodation in Staff house with 3 meals/ day
Work in a professional environment
Other benefits will be discussed specifically during the interview.
Join in Social Insurance after probation
Accommodation in Staff house with 3 meals/ day
Work in a professional environment
Other benefits will be discussed specifically during the interview.
Thông tin khác
Số lượng
2
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
19/12/2024 13:45
2
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
19/12/2024 13:45
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/01/2025
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