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Mô tả công việc
JOB DESCRIPTION:
Act as Unified Communication Support engineer, the position is responsible for implementing and maintaining the Avaya Unified Communication.
Manage and deliver Avaya Unified Communication implementation on time.
Oversee the entire project/product development process - from start to delivery.
Participate in workshops, meetings, and discussions.
Prepare technical project documents for the Avaya Unified Communication system.
Fulfill End user MACD request within the Committed Timeline.
Performs analysis and diagnosis of Complex Voice Networking problems.
Managing vendor's activities.
Managing all incidents and troubleshooting the Avaya Unified Communication system
Support End-user inquiry.
Yêu cầu
REQUIREMENT:
- Business proficiency level of English
- At least 2 years of Experience with Avaya Unified Communication
- Knowledge of the following Avaya component:
Communication Manager
System Manager
Session Manager
IX Messaging
Avaya Aura Device Services
Session Border Controller
Element Management System
Avaya Media Server
Application Enablement Service
G450
Avaya Contact Recorder Advance
Work Force Optimization
Call Management System
IX Workplace
- Experiences in complex projects involving the above-listed components.
- Experiences in BAU Operation
- Client-facing skills which include cross-functional influence, and external and internal consulting/partnering.
- Generate standard project documentation including Low-level design, Network Diagrams, WLIs, etc.
- Ability to troubleshoot implementation problems
Quyền lợi
Salary payment mechanism included in monthly salary, annual KPI, and other bonuses. Average income 13 - 14 months salary/year.
Performance review and salary adjustment 2 times a year.
13 days off (12 days of annual leave and 1 day off for birthdays with full pay).
Company-sponsored social events and gatherings.
Regular training and team sharing sessions.
Company team building.
Private health check.
PJICO care insurance.
Participate in training courses to improve skills and operations of CMC as well as major technology companies such as Microsoft, IBM, Google,...
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Khám sức khỏe định kỳ, Team building, Du lịch hàng năm, Phụ cấp thâm niên, Thưởng tháng 13, Thưởng hiệu quả làm việc
Thông tin khác
Địa điểm làm việc
- Hồ Chí Minh: KCX Tân Thuận, Quận 7
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)
Thông tin chung
- Ngày hết hạn: 31/03/2025
- Thu nhập: 30 - 34 triệu
