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Mô tả công việc
Contemi is looking for a passionate, result-driven and sales-focused Account Manager (AM) to create long-term, trusting relationships with our customers, develop new business from existing clients and actively seek new sales opportunities. This opportunity is perfect for someone with an unmatched passion for understanding customer's needs and connecting the dots to make these customers continuously successful with our software and happy with our services. You will be the primary advocate for each customer, guiding them along a path to success and engaging resources across our organisation to accelerate success of these customers and the expansion of our products. You enjoy talking to customers, know what it takes to build trust and loyalty, and you use your insight from existing customers to ensure success with new sales. If you are as passionate about Contemi's solutions as you are about providing an exceptional experience for every customer, you are the ideal candidate. Serve as the lead point of contact for all customer account management matters You will be responsible for building and maintaining strong, long-lasting customer relationships Overseeing customer account management, including negotiating contracts and agreements to maximize profit Identify new business opportunities among existing customers. Connecting with Key stakeholders ( UK, NO,Singapore ) You will be responsible for for sales the Insurance and CRM products Discover and analyze gaps in customer experience and identify "early warning" signals - and work with cross-functional teams to address those signals Be the voice of the customer - use your insights to drive change in the team and in Contemi You will be a liaison between the customer and internal teams (including Sale, Marketing and Product Development /Delivery Team departments) to improve the entire customer experience. Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Yêu cầu
To be successful in this role you must have some of the following: Proven account management or other relevant experience with above 10 years experience focusing in IT, insurance and/or software development Have experience with insurance domain is a large plus Proven ability to understand technology, and clearly articulate value proposition to the customer Communication with customers in a way that creates trust Enjoy selling products and services in order to create value for customers Excellent listening, negotiation and presentation abilities Demonstrable ability to communicate, influence Key stakeholders ( UK, NO, Singapore ) at all levels of an organization Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Experience delivering client-focused solutions to customer needs Good analytical and problem solving skills Familiar with Agile development methodologies, Atlassian products ( jira , Confluence...) Fluency in written & spoken English language Adaptability and flexibility, ready for change Desire to create something big
Quyền lợi
Our Benefit Attractive salary package + 13th payment + additional performance bonus Salary review every year Your contributions to social insurance, medical insurance, unemployment insurance and your income tax covered. 15 days of annual leave and 10 days of paid sick leave per year. Health checkup + health care package Company trips twice a year and small events at least once every month. Fitness & sport activities: Football, Badminton, Yoga, and Table Football. Free and un-limited snack, tea, coffee... You will have Laptop or desktop and extra full HD monitor for work purposes Good career advancement opportunities Opportunities to work overseas in UK / Norway / Singapore Coaching and training supported And much more, join us and let yourself explore other fantastic things! Our working environment Agile project management style. International, English-speaking, dynamic and friendly working environment Flexible working hours of 5 days a week Work with those who see the workplace as a second home
Thông tin chung
- Ngày hết hạn: 17/01/2021
- Thu nhập: Thỏa thuận
You probably know many IT companies from US, Japan, Singapore, Hong Kong... What about IT company from Norway? Yes, that's us. You may also know many IT companies operate in multiple industries, from manufacturing to e-commerce. But what about a company whose product mainly focus on insurance system? Yes, that's us again. Contemi was founded in 2001 in Norway and UK, by successful insurance entrepreneurs who wanted to commercialize the systems and expertise they had used to be...
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