Account Receivable

JOB SCOPE
PRIMARY RESPONSIBILITIES
TRÁCH NHIỆM CHÍNH
• Balancing guest ledger daily before transferring unsettled guest balances to City Ledger, posting, editing, and updating to accounts receivable system. Direct bill accounts transferred to the City Ledger must be billed on a timely basis, preferably the same day.
• Balancing/posting daily payments and reconciling short payments.
• Research and respond to guest queries either by phone or correspondence. Disputed guest accounts must be resolved on a timely basis, preferably the same day. Staff City Ledger accounts - staff should retain a copy of all outlet receipts, which should minimize the number of queries.
• Ensure timely billing of invoices and statements per credit policy.
• Credit card billings must be controlled separately from other receivables to ensure payments are properly credited and reconciled with receipts. If Electronic Data Capture (EDC) facility used, ensure summary reports agree to amounts credited to bank account. Research and resolve central billing charge back.
• Prepare and input journals for transfers between debtor's accounts.
• Liaison with reservations, sales, and front office staff daily on rates etc, to reduce potential invoice errors. In addition, discuss disputed accounts and reason for same.
• Preparing and distributing invoices of associate City Ledger accounts promptly.
• Reconcile Advance Deposits for Banquets and Accommodation.
• Processing of travel Agent commissions daily for preparation of travel agents' cheque listings to be forwarded to the Citibank for -processing.
• Investigate and respond to travel agents commission queries for Credit Meeting.
• Raise monthly rebates for clearing accounts.
• Raise monthly charges for rental accounts if any and ensure timely payment.
• Write off overdue after departure (greater than 60 days), guaranteed no show accounts and provide for travel agents commission and associate discounts in each month end.
• Reconciliation of total City Ledger accounts to the General Ledger each month.
• Regularly arrange storage of City Ledger documentation and appropriate Accounts receivable computer reports.
• Record no-show billings and review monthly.
• Treatment of guaranteed no-shows to be discussed with Assistant Finance Manager/Finance Manager who will decide if they are to be billed based on guest history, company, occupancy, etc.