Agency Lifecycle Management

Job summary:
The role to handle all administrative tasks relating to FC lifecycle management, range from screening FC selection, appointment and licensing to system update and relating admin tasks for all movements throughout FC lifetime
The role requires excellent time management skills to juggle multi-tasks at one time
The role needs to be fully equipped knowledge of statutory requires for licensing
Duties/Responsibilities:
- Ability to develop SOP and document guidelines
- Master lifecycle management process for task delivery and objections handling
- Assure all recruitment documents to be screened and met all requires
- Perform all mandatory pre, post-FOB and periodical checks (incl blacklist, AVICAD, monetary laundry, bribery and terrorism financing,...) to assure FC quality
- Complete in time system update and admin tasks relating to licensing and movements
- Assure all exceptional to be properly approved by the Authorized
- Schedule timeline to handle objections, incl queries, complaints, exceptionals,...
- Template and update in time all periodic reports and ad-hoc if any
- Assist FC Operations Leader in identification of system functions to be enhanced
- Immediately report any suspicious cases for getting proper guidance to proceed