Bar Manager

Job Summary: As a Bar Manager, you'll be the heartbeat of our bar's success! You'll wear multiple hats, ensuring the smooth operation of our bar through efficient management. Exceptional customer service is our priority, and you'll play a vital role in exceeding guest expectations. Additionally, you'll effectively manage your team of bartenders and servers, providing them with leadership and guidance.
Primary Responsibilities:
Bar Operations
Manage bar service and inventory: Develop and implement systems for efficient bar service, ensuring staff are well-trained in drink creation, responsible alcohol service, and proper equipment operation.
Maintain bar stock: Manage and maintain bar inventory levels, forecasting needs based on sales data and seasonal trends to prevent stockouts or excessive waste.
Develop beverage programs: Design and implement creative beverage programs, including signature cocktails, mocktails, and curated wine lists, to enhance the overall customer experience.
Collaborate with the Food & Beverage Manager to align beverage operations with overall venue goals, contributing to strategy and promotional activities.
Ensure compliance with all health and safety regulations, maintaining the bar's cleanliness and organization.
Staff Management and Customer Service:
Lead the bar team, inspiring creativity and excellence in cocktail creation and service.
Train and mentor bar staff, elevating their skills and fostering a culture of continuous improvement.
Monitor customer feedback, using it to refine offerings and enhance the guest experience.
Health and Safety
Proactively support the company's health and safety program.
Ensure all team members understand their health and safety responsibilities as outlined in the company's Health and Safety Policy, and monitor compliance with its procedures.
Be aware of and comply with safe working practices as laid down in the Health and Safety Policy applicable to your workplace. This includes awareness of any specific hazards.
Report any building, plant, or equipment defects according to hostel procedures.
Ensure immediate reporting of any accidents involving team members, customers, or visitors according to established procedures. Promote awareness of these procedures across the division.
Attend mandatory fire and relevant health and safety training.
Be fully conversant with and abide by all fire and health and safety rules. Ensure effective management of these aspects across the operation.
Maintain thorough familiarity with all risk assessments for your departments, COSHH regulations, and fire/bomb procedures.
Ensure your team stays up-to-date and proactively manages their responsibilities in these areas.