Mô tả Công việc
Job Summary:
Assist Sales & Marketing Manager /Senior Sales &
Marketing Executive to fulfill customers' requirements, enquiries and shipments schedule.
Duties and Responsibilities:
Primary duties: (Approximately 70 to 80% of daily work schedule)
Maintain relations with current customers.
Develop new customers in different markets
Communicate with customers (thru e-mails, faxes, etc.).
Manage full process of sales cycle (prepare quotation, issue Proforma Invoice/ Sales
Confirmation to customers, issue shipping order to production, follow up shipment schedule, and closing).
Follow up on all customers' request
Liaise with internal departments such as Planning, Production, QA, and R&D.
Prepare and send samples as per customer's requisition.
Analyze sales data
Secondary duties: (Approximately 20 to 30% of daily work schedule)
Participate in ISO activities and customers' audit.
Update and maintain price list of new, existing and potential customers.
Attend events or exhibitions.
Send the customer survey form to existing and new customers and analyze the data.
Follow up new projects (new item) progress.
Receive and resolve customer issues and complaints.
Perform other related duties as required.
Perform shipping related jobs as required.
The person is expected to work closely with staffs from all departments.