BLANK LOUNGE - F&B SUPERVISOR

## Essential Responsibilities
### **Customer Service Duties**
- Maintains customer service standards and follow up with the operation.
- Builds and maintains good relationship with the team and customers.
- Ensures quality service of food and beverage.
- Answering questions from the guests about food and beverages.
- Supervise the daily operation.
### **Company Duties**
- Fully in charge during the Manager's absence.
- Assists the Manager with the team training.
- Lead by example, motivated the team to achieve service standards.
- Assists the Manager to supervise, assist the team during daily operation.
- Insures the area is clean and tidy at all times.
- Following the Training Manual
- Maintains hygiene standards.
# **About Bakes**
Bakes is part of TLC, our hospitality company that creates, owns, and operates a collection of thoughtful food, beverage, and lifestyle brands. Each is inspired by a surprising idea and simple focus on genuine connections between staff, customers, and partners.
**BAKES** is patisserie in Ho Chi Minh that believes pastry should be like *love*: exciting, thoughtful, honest. We produce daily pastries, baked goods, birthday cakes and supply some of your favorite brands such as Phuc Long, Blank, The Coffee Beans, GS25.
Our first store is located around the Turtle Lake. Our second location is opening beginning of February in Thao Dien.