Business Analyst (English)

About Us
At Topicus, we believe IT should serve society. From healthcare and education to finance, our solutions empower millions of people every day by turning complex challenges into user-friendly platforms. We don't just build software; we increase self-reliance and reduce vulnerability for citizens worldwide.
With a team of over 1,800+ "Topicans" across Southeast Asia (Vietnam & Thailand) and Europe (the Netherlands, Romania, Portugal, and Iceland), we are constantly expanding our horizons. Our ambition reaches far beyond Europe, driven by a shared mission to make a meaningful difference.
About the Role
We are looking for a Business Analyst to join our international team and contribute to the development of the Akkuro Mortgage platform ([protected info]). In this role, you will work closely with colleagues in both Vietnam and the Netherlands, working in a dynamic and culturally diverse environment.
Responsibilities
Collaborate closely with cross-functional teams in Vietnam and the Netherlands to ensure alignment, efficiency, and clear communication across cultures.
Leverage knowledge of finance including banking systems, to support product development with relevant insights and industry context.
Facilitate Agile/Scrum processes including daily stand-ups, refinement, and planning sessions.
Identify opportunities for optimization and innovation in business processes, driving continuous improvement and operational excellence.
Manage product release cycles to ensure timely and smooth delivery of product increments, in close collaboration with development and QA teams.
Utilize tools such as Jira and Confluence to support Agile workflows, enhance transparency, and maintain up-to-date project documentation.
Translate input and requirements from Dutch product experts into clear, actionable user stories and acceptance criteria for the development team.
Requirements
Bachelor's degree or higher.
4 - 8 years of experience in a Business Analyst role.
Excellent English skills, both written and spoken.
Good understanding of the international financial markets; FinTech experience is a strong plus.
Strong analytical skills with the ability to interpret complex data and make informed decisions.
Hands-on experience with agile project management tools (Jira, Confluence) is preferred.
Experience with Scrum/Agile is preferred; Scrum certification is a strong plus.
Benefits
Fixed 13th-month salary and performance bonus.
Full salary during probation and full social insurance coverage.
Hybrid working model with a good work-life balance.
Premium healthcare (including annual health check-up).
16 days of annual leave per year.
5 paid sick leave days.
Dynamic and international English-speaking working environment.
Regular gatherings (happy hours, bimonthly dinners, social events, etc.).
Annual company trip.
Fully stocked pantry with coffee and snacks.
Budget for team activities.
Supportive and diverse work environment that promotes continuous learning.
Opportunity for traveling and training in Europe.
Join Topicus Vietnam as a Business Analyst and make an impact in the financial services domain!