Business Analyst

This position description provides an indicative outline of the purpose and accountabilities of the role, specific performance requirements and expectations will be included in annual PERFORM Agreement.
Reports to: Key Accounts Manager
SBU: Fonterra Brands - Viet Nam
Location: Viet Nam
Main Purpose & Objectives:
• To ensure efficiency of modern trade account trading term management and assist Key Account Manager on KA business development
• To ensure effectiveness of channel sales planning and activation of sales & marketing campaigns
Role Accountabilities & Challenges:
• Planning & Budget control:
o Monitor MT budget, actual expenses by month, brands, chain
o Coordinate with TM to follow up accrual & budget control
o Assist KAM to develop account planning through and cross functional development to meet sales target
o Maintain productivity highlights, metrics and forecasts
• Data management:
o Analyse business trends, coordinate with KAS to follow MT strategies, control and use effective sales promotion
o Develop & maintain customer database with detailed records. Provide commercial and competitive information and reports on performance of distributors to ensure that the Key Account Manager/ Sales Director are fully informed at all times.
o Consolidate MT report from KAS: off take competitor's activation...
• Administrator & execution:
o Customer card
o Settlement update with distributor
o Coordinate with others function to ensure good results for MT activation, MT visibility
MAJOR CHALLENGES
Health & Safety Accountabilities
The Fonterra Health & Safety Management System outlines the key responsibilities for Managers & Employees.
• The employee will identify and report all hazards and incidents.
• The employee will participate fully in the Health & Safety improvement process.
• The employee will co-operate fully in any injury management process to ensure full participation in the workforce after cleared fit for duties by a registered Medical Practitioner.
Decision Making Authority
a) Financial delegations (NB. financial delegations must be provided. Refer to Commercial Director for delegation levels)
Direct Purchases
Indirect Purchases
Services Purchases
b) Other major actions able to be taken within delegated authorities:
- The recruitment of promotion girls.
- The daily activities of MT team
c) Major actions and decisions which are recommended to a higher level of management for approva
- The promotions & activities applied for every account.
- The investment on facilities or manpower.
- The recommendation onoperation procedures to improve effectiveness & efficiency
Key Relationships
People and organisations both inside and outside of the company that this position would be required to manage relationships with.
* Internal
- Key Accounts Managers & Key Accounts Supervisors
- Trade marketing executive & Sales Operation Executive
- Functional heads.
- Brand Owners
* External
- Owner or Managers of the accounts
- Distributors
- Promotional Agencies