Business Development Manager

Job Summary:
This position is responsible for identifying and developing leads, generating revenue for the company through contact center services such as customer care, technical support, tele-surveys, and tele-marketing.
Key Responsibilities:
Implement activities to develop the business in HCMC and Southern provinces and achieve the revenue target assigned by BOD.
Identify and develop leads, converting them into paying customers.
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, quotation, contract, campaign management, negotiating and close agreements).
Collaborate with relevant departments throughout the sales process, including analyzing RFPs, creating proposals, presenting pricing, and negotiating contracts.
Prepare regular reports in accordance with company regulations and management requirements.
Forecast and track key account metrics (e.g. sales results and annual forecasts)
Coordinate with the internal stakeholders to come up with a new service model. Update new models for customers.
Record customer feedback about the service. Coordinate with Operations department to solve requests from Customers.
Complete other tasks assigned by the direct supervisor.
Working Hours:
8:30 AM - 5:30 PM, Monday to Friday.
8:30 - 12:00 Saturday
Work Location: 222 - 226 Hoang Hoa Tham, Ward 12, Tan Binh District, Ho Chi Minh City