Business Development Manager

YOUR ROLE
Ensure Key account satisfaction according to contractual commitment. Grow CEVA Logistics market share and gross margin objectives for Hi Tech sector/ Consumer & Retail Sector.
WHAT ARE YOU GOING TO DO?
• Act as CEVA Logistics main Sales entry point
• Secure approved/Preferred vendor status from Key account.
• Consolidate and update customer knowledge (decision makers, influencers, volume potential, incumbents, industry challenges/opportunities, strategic expectation) and CEVA Logistics performances.
• Develop CEVA Logistics market share and profitability through customer's operations across the network
• Develop and implement the sales action plan by monitoring own actions and those of the dedicated sales team, if any.
• Review CEVA Logistics performance and quality indicators which have been contracted with customer
• Plan and monitor growth with the dedicated network sales team aligned with customers flows.
• Optimize sales awareness and development within network through CRM
• Lead direct actions with identified customer's interlocutors
• Define operational and pricing procedures and exercise authority over BU's and agencies to have them applied
• Plan monthly meeting to pilot growth and sales activities
• Secure locally controlled share of business manages local quotations and win ratio.
• Monitor GM monthly and achieve Locally controlled and Nominated Budget targets.
• Ensure disputes / complains are settled promptly & payments are received within credit limit & period
• Ensure constant Value generation towards the customer's business, through initiatives and projects
• Lead local tenders or local part of regional/global tenders and participate to sign-off with respective MO parties
• Design and present (delete Global) tenders to customers with supporting CEVA functions and expertise.
• Call on regional/corporate steering committee to arbitrate financial, sales or operational disputes linked to local or international contract management
• Ensure and monitor team compliance to the CEVA's Code of Conduct and Company's regulations
• Ensure team understanding and implementation on CEVA's Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure all changes in Department / Section socialized properly to the team
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility.
• Ensure the compliance with applicable legal requirements.