Business System Specialist (AI & Process Digitalization)

Mô tả Công việc
Reporting Line:
Direct Report: Finance Director
Dotted-Line Report: IT Manager, Business Control Manager
Position Summary:
The Business System Specialist acts as a bridge between Operations, Finance, and IT to lead business system improvements, AI adoption, and process digitalization initiatives.
This role focuses on translating business needs into system solutions, driving automation, and improving data visibility and decision-making through digital tools and AI-enabled processes.
Key Responsibilities:
1. Business Process Analysis & Digitalization
- Analyze existing business processes across operations, finance, and supply chain.
- Identify opportunities for automation, system enhancement, and digital workflows.
- Lead process re-engineering initiatives to improve efficiency, accuracy, and scalability.
- Ensure digital solutions (such as Office 365) align with business objectives and user needs.
2. AI Adoption & Use Case Development
- Identify and propose practical AI use cases (e.g., forecasting, reporting automation, anomaly detection).
- Work with Operations and IT to pilot and implement AI-enabled solutions.
- Support change management and user adoption of AI tools.
- Monitor performance and benefits realization from AI initiatives.
3. System Implementation & Integration
- Act as business lead for ERP, reporting, workflow, or system enhancement projects.
- Coordinate with IT vendors, developers, and internal stakeholders.
- Define business requirements, conduct UAT, and support system go-live.
- Ensure data integrity and proper system controls are embedded.
4. Cross-functional Coordination
- Develop dashboards and reports to improve management visibility.
- Track project progress, risks, and benefits.
- Continuously identify opportunities for further digital and system improvements.
5. Reporting & Continuous Improvement
- Develop dashboards and reports to improve management visibility.
- Track project progress, risks, and benefits.
- Continuously identify opportunities for further digital and system improvements.