C&B Team Leader (Up To 20 Months Of Annual Salary)

ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in just under 3 years. Our mission now is to build direct-to-consumer brands and increase customer lifetime value.
The C&B Team Leader is responsible for leading and overseeing all aspects of Compensation & Benefits, with a strong focus on total rewards, payroll operations, and compliance. This role ensures accurate and efficient execution while continuously improving processes, systems, and data capabilities.
Acting as a key partner to stakeholders, the role provides practical, data-driven advice on compensation, benefits, and employee-related matters. At the same time, the C&B Team Leader plays a critical role in strengthening governance, enhancing rewards effectiveness, and building a high-performing team to support business growth.
For candidates based in Ho Chi Minh City, a six-month onboarding period in Hanoi is required. Flight tickets and accommodation fees will be provided.
WHAT YOU WILL DO
1. Total Rewards Strategy & Design
Develop and continuously refine the Total Rewards strategy (compensation, benefits, incentives, and recognition) aligned with business growth and talent objectives.
Design and manage compensation frameworks including salary structures, job grading, pay progression, and internal equity analysis.
Lead annual compensation cycles (merit review, bonus programs, incentive schemes) and ensure pay-for-performance culture.
Conduct job evaluation, market benchmarking, and provide data-driven recommendations on offers, promotions, and pay adjustments.
2. Market Benchmarking & Insights
Leverage external survey data (Mercer, Talentnet, etc.) and internal analytics to benchmark compensation and benefits.
Translate market intelligence into practical policy updates and competitive pay positioning.
Act as internal expert on compensation trends and reward governance.
3. Payroll, Benefits & Compliance
Oversee end-to-end payroll operations, ensuring accuracy, timeliness, and full compliance with PIT, BHXH, labor law, and tax regulations.
Manage benefits programs (healthcare, allowances, insurance, incentives, ...) and propose enhancements to improve employee experience.
Coordinate with auditors, tax authorities, and external vendors; maintain audit readiness and governance standards.
4. Process Improvement, System Optimization & Data Analytics
Lead digital transformation initiatives to automate C&B processes, reduce manual workload, and optimize HRIS/payroll systems.
Build and maintain C&B dashboards (payroll cost, salary trends, turnover, incentive ROI, total employee cost)
Drive continuous improvement projects to enhance data quality, reporting capabilities, and overall C&B efficiency.
5. Stakeholder Advisory & Team Leadership
Act as a strategic business partner on compensation structure, workforce cost, and C&B-related decisions.
Provide guidance on employee relations matters and labor regulations.
Build, mentor, and develop a high-performing C&B team; foster a culture of ownership, analytical thinking, and operational excellence.