Cashew Sales Executive

Purpose of the position
The Sales Executive is responsible for executing sales activities for cashew products in domestic and international markets to achieve sales and profitability targets. The role focuses on developing new business opportunities, managing customer relationships, and ensuring smooth order execution through effective coordination with internal stakeholders. By providing market insights and delivering excellent customer service, the position contributes to sustainable business growth and customer satisfaction.
Main Responsibilities:
1. Sales Execution
• Execute sales activities to achieve assigned sales targets and support overall business objectives.
• Identify and develop new customers in both domestic and export markets.
• Prepare quotations, contracts, and commercial documents.
• Negotiate commercial terms within delegated authority.
• Manage sales pipeline and follow up opportunities to maximize conversion.
• Monitor order execution and coordinate with related departments to ensure on-time delivery.Manage risks, controls and compliance with applicable policies and laws
2. Customer Relationship Management
• Build and maintain long-term relationships with existing customers.
• Respond to customer inquiries and provide timely support.
• Manage customer complaints and coordinate with relevant departments for resolution.
• Attend customer visits, warehouse inspections, and quality inspections when required.
• Participate in trade fairs, exhibitions, and business meetings to strengthen customer relationships and explore new opportunities.
• Maintain and update customer master data.
3. Market & Pricing Analysis
• Monitor market trends, competitor activities, customer demand, and pricing movements.
• Collect and analyze market information to support commercial decisions.
• Prepare weekly, monthly, quarterly, and annual market reports.
• Track sales performance and provide regular sales forecasts and reports.
4. Cross-functional Coordination
• Coordinate with Production, Warehouse, Quality, Logistics, Supply Chain, and Finance teams to ensure smooth order execution and customer satisfaction.
• Support preparation of marketing materials, customer presentations, and trade fair activities.
• Participate in cross-functional discussions to align product availability and customer requirements.
5. Compliance & Risk Management: ensure all sales activities comply with company policies, business ethics, contractual requirements, and applicable regulations.
6. Additional Tasks: to perform any other tasks and assignments as directed by the management from time to time.