Chatbot Training Specialist (Work Remotely)

Black Sire Technology Co. Ltd

Hết hạn: 05/05/2024

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

Job Descriptions:
• Chatbot Localisation: Replicating contents from various markets and tailoring it to fit local languages and preferences.
• Monitoring: Conducting daily health checks to ensure its smooth and optimal functioning.
• Chatbot Training: Training the chatbot to understand natural language, intent recognition, and entity extraction to improve the chatbot's accuracy, using machine learning and NLP.
• Content Curation: Updating the chatbot's knowledge base with current and accurate information.
• Quality Assurance: Regularly evaluating and refining the chatbot's responses to maintain accuracy and efficiency.
• Reporting: Preparing chatbot reports, analyze data and identify areas for improvement
• Committed learner: Stay up to date with latest AI and the chatbot tech and trends, and apply them to our chatbots.

Yêu cầu

Job Requirements:
• Minimum 2 years of working experience in e-commerce/BPO customer service, quality assurance or customer operations.
• Experience in chatbot training is a huge plus.
• Passionate about learning chatbot and AI tech.
• Detail-oriented with a focus on accuracy and consistency in training data and content.
• Strong analytical and problem-solving skills.
• Exceptional written and verbal communication skills to curate contents and work with cross-functional teams.
• Adaptability and willingness to learn and implement new technologies and methodologies.
• Proficient in English and Vietnamese.

Quyền lợi

Training and Personal Development Provided
Innovation team activities through out of the year
Remotely working from home

Thông tin khác

NGÀY ĐĂNG
[protected info]
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng - Call Center
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
CẤP BẬC
Nhân viên
KỸ NĂNG
Chatbot Development, Customer Service, E-commerce, BPO, AI Technology
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh

Thông tin chung

Ngày hết hạn: 05/05/2024
Thu nhập: 800 - 1000 USD

Giới thiệu công ty Xem trang công ty

Black Sire Technology Co. Ltd develops business models for the new age. We are a community of diligent experts of different spheres working together to develop end-to-end digital transformation solutions for exquisite gaming platforms. Our team comprises of digital strategists, game developers, user experience innovators, visualizers, creative content developers,web and mobile developers, app designers, performance marketers, customer care consultants and management consultants.

While we specialize in creating digital solutions, games and software, we also take pride in maintaining each platform through different means of marketing channels, which is followed through by our around-the-clock customer care consultants located in several locations. Our growing team of marketing executives assist in customer acquisition, customer retention and conversion optimization.

Quy mô công ty

Từ 101 - 500 nhân viên

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