Responsibilities
Responsibilities will include but not be limited to:
- Adjudicate and process employee benefit claims in accordance with each clients' policies and guidelines; raise clarifications when necessary
- Plan and organise the processing schedule to ensure timely
- Prepare and deliver claims reports according to clients' schedule
- Support in managing enquiries from clients or their employees
- Participate in new system release testing
- Support in issue investigation and resolution raised by clients or employees
- Document and maintain work procedures.
Qualifications
- University or college graduate.
- Fluent English (4 skills)
- A team player, able to work under pressure, plan and organise well
- Computer literacy
- Strong attention to details with a quality mind-set
- Proficient in Microsoft Excel