Claim Administrator - English

Responsibilities will include but not be limited to:
Adjudicate and process employee benefit claims by each client's policies and guidelines; raise clarifications when necessary;
Plan and organize the processing schedule to ensure timely;
Prepare and deliver claims reports according to clients' schedules;
Support in managing inquiries from clients or their employees;
Participate in new system release testing;
Support in issue investigation and resolution raised by clients or employees;
Document and maintain work procedures.