Mô tả công việc
Review customs documentation, including invoices, bills of lading, packing lists, and import/export permits
Sending Arrival notice to Customer and follow up to receive customer decision whether to clear customs themselves or authorize FedEx to clear customs
Sending Freight charge notice to Customer
Communicate and collaborate with customers, freight forwarders, and government agencies to gather necessary information, resolve inquiries, and address customs-related issues
Liaise with all regulatory bodies to facilitate the customs clearance process and resolve any issues that may arise
Stay up-to-date with changes in customs regulations, trade agreements, and tariff structures to ensure compliance and provide accurate advice to customers
Ensure accurate and timely submission of customs declarations and maintain proper documentation in compliance with organization policies and regulatory requirements
Collaborate closely with internal stakeholders, including operations, customer service, and sales teams, to ensure smooth and timely customs clearance processes
Provide exceptional customer service by proactively addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
Work in rotating shifts, 44 hours per week, depending on business requirements. Working location: Nội Bài - Hà Nội
Yêu cầu
At least one (1) years of relevant work experience
For Associate level, no prior experience is required
For Senior level, at least four (4) years of relevant work experience is required Knowledge, Skills and Abilities
Strong knowledge of customs regulations, procedures and trade compliance
Working knowledge of Microsoft Office & PC
Strong interpersonal and problem-solving skills
Proven expertise in planning & organizing, with a strong accuracy & attention to detail
Quyền lợi
Laptop
Được tham gia đầy đủ bảo hiểm xã hội, bảo hiểm y tế, bảo hiểm thất nghiệp theo quy định.
Tham gia các hoạt động team building và du lịch công ty.
Thưởng hiệu suất và thưởng theo kết quả kinh doanh.
Khám sức khỏe định kỳ hằng năm.
Được đào tạo nội bộ và đào tạo nâng cao chuyên môn.
Xét tăng lương định kỳ.
Phụ cấp ăn trưa và phụ cấp đi lại.
Nghỉ phép năm theo quy định và thêm ngày nghỉ theo thâm niên.
Thông tin chung
Nơi làm việc
- Sân bay Nội Bài (HAN), Sóc Sơn, Hà Nội
- (Trước sáp nhập: Sóc Sơn, Hà Nội | Sau sáp nhập: Sóc Sơn, Hà Nội)
- 1. Sân bay Nội Bài (HAN), Sóc Sơn, Hà Nội
- (Trước sáp nhập: Sóc Sơn, Hà Nội | Sau sáp nhập: Sóc Sơn, Hà Nội)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 11/06/2026
The Company At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world's GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our...
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