Client Management Assistant - 100% Remote, Contractor
AWEPLUS CX SOLUTION
Địa điểm làm việc: Hà Nội, Hồ Chí Minh
Hết hạn: 30/11/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: 9,000,000 VND - 12,000,000
Loại hình: Toàn thời gian; Làm tại nhà
Chức vụ: Nhân viên
Mô tả công việc
We are seeking junior-level Client Management Assistants to remotely help manage the clients' profiles in the company's systems and to provide expert service through written messages.
The work and communication will be carried out in 100% written English. Strong English reading and writing literacy is required.
Tasks & Responsibilities:
- Screening and replying to client's service inquiry emails
- Converting information from incoming inquiries to client management system
- Categorizing client inquiries and directing messages to appropriate team members
- Filing client profiles in the company client management system
- Assisting organizing client profiles by priorities
- Assisting in contract-signing and signed contract filing into company database
- Assisting other administrative and documentation tasks as requested by supervisors
This is a full-time contract-based and 100% remote position. You'll need to use your own device (computer) with a stable internet connection.
Working hours: 8:00 AM to 5:00 PM (Mon-Fri, Indochina Time)
Salary: 9,000,000 VND - 12,000,000 VND per month
The work and communication will be carried out in 100% written English. Strong English reading and writing literacy is required.
Tasks & Responsibilities:
- Screening and replying to client's service inquiry emails
- Converting information from incoming inquiries to client management system
- Categorizing client inquiries and directing messages to appropriate team members
- Filing client profiles in the company client management system
- Assisting organizing client profiles by priorities
- Assisting in contract-signing and signed contract filing into company database
- Assisting other administrative and documentation tasks as requested by supervisors
This is a full-time contract-based and 100% remote position. You'll need to use your own device (computer) with a stable internet connection.
Working hours: 8:00 AM to 5:00 PM (Mon-Fri, Indochina Time)
Salary: 9,000,000 VND - 12,000,000 VND per month
Yêu cầu
Qualifications & Requirements:
- Bachelor's degree
- Excellent English writing and reading skills (IELTS 7.0 or above/equivalent)
- Strong attention to details
- Strong time management skills
- Strong computer literacy, familiar with MS Office Suite
- Strong client service professionalism
- Remote working/studying experience (preferred)
- Clerical office work experience (preferred)
- Bachelor's degree
- Excellent English writing and reading skills (IELTS 7.0 or above/equivalent)
- Strong attention to details
- Strong time management skills
- Strong computer literacy, familiar with MS Office Suite
- Strong client service professionalism
- Remote working/studying experience (preferred)
- Clerical office work experience (preferred)
Quyền lợi
Đào tạo
Training provided
Training provided
Thông tin khác
Xem thêm
Thông tin chung
- Thu nhập: 9,000,000 VND - 12,000,000
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/11/2024
Giới thiệu công ty
Xem trang công ty
At AwePlus, we optimize customer experiences (CX) through innovative process redesign, cutting-edge technologies, and a globally distributed, highly skilled team. We deliver "Awesomely Plus" solutions that exceed expectations, seamlessly integrating workflows to drive satisfaction, growth, and...
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