Community Operations Specialist (relocate bangkok)Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd)
Nơi làm việc: Hồ Chí Minh, Nước Ngoài, Khác
Ngành nghề: Quản trị kinh doanh, Hàng gia dụng, Đầu tư, Xuất - Nhập khẩu, IT phần mềm
Lương: Thoả thuận
Hình thức: Toàn thời gian
Ngày đăng: 27/05/2024
Hạn nộp: 30/06/2024
Mô tả công việc
What is your mission?
Review reported content and respond to user inquiries with high quality, speed, empathy, and accuracy.
Assist our community and help resolve inquiries empathetically, accurately and on time.
Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.
Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site.
Recognize trends and patterns, escalating any issues outside company policy to the global team.
Ensure confidentiality, security, integrity, and privacy of data as top priority.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.
Review reported content and respond to user inquiries with high quality, speed, empathy, and accuracy.
Assist our community and help resolve inquiries empathetically, accurately and on time.
Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.
Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site.
Recognize trends and patterns, escalating any issues outside company policy to the global team.
Ensure confidentiality, security, integrity, and privacy of data as top priority.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.
Yêu cầu công việc
What are we looking for?
Candidates must possess at least a Bachelor's Degree or Master's Degree in any field.
Excellent verbal and written communication skills in English and Vietnamese.
Preferably 3 years of working experience in the related field is ideal for this position.
High affinity and cultural awareness of political and social situation regarding the relevant market or region that will be supported.
Ability to work with technology well and is naturally tech savvy.
Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
Ability to handle multiple priorities, work in a fast environment, and manage their time effectively
Candidates must possess at least a Bachelor's Degree or Master's Degree in any field.
Excellent verbal and written communication skills in English and Vietnamese.
Preferably 3 years of working experience in the related field is ideal for this position.
High affinity and cultural awareness of political and social situation regarding the relevant market or region that will be supported.
Ability to work with technology well and is naturally tech savvy.
Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
Ability to handle multiple priorities, work in a fast environment, and manage their time effectively
Quyền lợi được hưởng
Top reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives.
Comprehensive medical, insurance, or social security coverage.
World-class workspaces.
Engaging activities and recognition programs.
Strong learning and development plans for your career growth.
Positive culture for you to BeMore at work.
Easy to locate area with direct access to public transport.
Flexible working arrangements.
Be coached and mentored by experts in your field.
Join a global company, winner of hundreds of industry awards.
Attractive remuneration, great perks, and performance incentives.
Comprehensive medical, insurance, or social security coverage.
World-class workspaces.
Engaging activities and recognition programs.
Strong learning and development plans for your career growth.
Positive culture for you to BeMore at work.
Easy to locate area with direct access to public transport.
Flexible working arrangements.
Be coached and mentored by experts in your field.
Join a global company, winner of hundreds of industry awards.
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
15 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
15 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nộp hồ sơ liên hệ
Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd)
Giới thiệu công ty
Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd) việc làm
Level 9, Axiata Tower, No 9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia
Việc làm tương tự
Account Specialist - Cantonese or Mandarin Speaker - Relocate to Bangkok, Thailand
TDCX THAILAND
Thỏa thuận
Hồ Chí Minh
23/07/2024
Operations Specialist
CÔNG TY TNHH YQN LINK INTERNATIONAL LOGISTICS
Thỏa thuận
Hồ Chí Minh
12/07/2024
Data Platform Governance and Operations Specialist
Renesas Design Vietnam Co., Ltd.
You'll love it
Hồ Chí Minh
01/08/2024
Sales Operations Specialist
Công Ty Trách Nhiệm Hữu Hạn Điện Máy Aqua Việt Nam
Thoả thuận
Hồ Chí Minh
04/07/2024
Operations Training Specialist
Công ty TNHH Sản Xuất First Solar Việt Nam
Thỏa thuận
Hồ Chí Minh, Bình Dương
21/07/2024
Vị trí Community Operations Specialist (relocate bangkok) do công ty Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd) tuyển dụng tại Hồ Chí Minh, Nước Ngoài, Khác, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Community Operations Specialist (Relocate Bangkok) hoặc công ty Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd) ở các link phía trên
Giới thiệu công ty
Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd) việc làm
Level 9, Axiata Tower, No 9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia