Concierge/ Nhân viên hỗ trợ khách hàng
Voco Ma Belle Danang
Địa điểm làm việc: Đà Nẵng
Hết hạn: 30/06/2024
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Assist guests with all inquiries, both hotel and non-hotel related
Conduct effective shift briefings to ensure hotel activities and operational requirements are known
Maintain detailed knowledge of the activities of the day and alert to any potential problems
Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events
Maintain adequate supplies of forms, brochures and ensure they are presented in line with hotel standards
Other tasks assigned by manager/ supervisor
Conduct effective shift briefings to ensure hotel activities and operational requirements are known
Maintain detailed knowledge of the activities of the day and alert to any potential problems
Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events
Maintain adequate supplies of forms, brochures and ensure they are presented in line with hotel standards
Other tasks assigned by manager/ supervisor
Yêu cầu công việc
Required Skills:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Good writing skills
Proficient in the use of Microsoft Office and Front Office System
Problem solving, organizational and training abilities
Qualifications:
Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Experience:
1-year experience in concierge or related discipline or an equivalent combination of education and experience.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Good writing skills
Proficient in the use of Microsoft Office and Front Office System
Problem solving, organizational and training abilities
Qualifications:
Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Experience:
1-year experience in concierge or related discipline or an equivalent combination of education and experience.
Quyền lợi được hưởng
Competitive salary and benefits package
International training opportunities and career development
Dynamic and international working environment
Other benefits as per Hotel policies
International training opportunities and career development
Dynamic and international working environment
Other benefits as per Hotel policies
Thông tin chung
- Ngày hết hạn: 30/06/2024
- Mức lương: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Welcome to voco®. Drawing on our years of experience in delivering True Hospitality, voco hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters, that make memorabl Xem thêm...
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