Cộng Tác Viên Chăm Sóc Khách Hàng, Chuyên Viên Content Marketing Full-time 2024BSS Group

COMPANY INTRODUCTION
BSS Group was established in 2012 as one of the pioneer providers of Magento Extensions and Web Development services in Vietnam. We satisfy customers' needs by top-class extensions, extensive expertise in E-Commerce Development and administration support service. Our mission is not only to be innovative in our extension products and website development projects but also extremely supportive in customer service. We commit to providing the most effective support to help organizations of any size to achieve sustainable improvement of their processes
Office location: 18F, Viwaseen building, 48 Tố Hữu, Nam Từ Liêm, Hà Nội.
Content Marketing Executive
Tính chất công việc: Toàn thời gian - Địa điểm: Hà Nội - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Chuyên môn: Marketing, Truyền Thông, PR - Mức lương: Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng
JOB DESCRIPTION
BSS Commerce is a leader in the eCommerce industry, renowned for developing innovative solutions for Magento and Shopify merchants. With over a decade of experience, we've gained certifications and a reputation for reliability that our customers trust.
We are on the lookout for a Junior Content Marketing Executive who is passionate about content creation and eager to grow in the dynamic world of eCommerce. In this role, you will be instrumental in crafting and executing content strategies that resonate with our audience and align with our business objectives.
KEY RESPONSIBILITIES
Craft and produce high-quality, engaging content for blogs, landing pages, and email marketing campaigns, aligning with our brand voice and business goals.
Utilize design tools (like Canva and Beefree) to create visually appealing graphics and layouts for digital content.
Execute content strategies in collaboration with the marketing team, ensuring consistency and relevance across all platforms.
Actively participate in content brainstorming sessions, bringing fresh ideas and perspectives.
Manage content calendars, ensuring timely publication of materials.
Analyze content performance using basic analytics tools, making recommendations for optimization.
Assist in the maintenance of website content, ensuring accuracy and up-to-dateness.
REQUIREMENTS
MUST-HAVE
Strong reading and writing skills with the ability to create engaging content. Proficiency in English with a minimum IELTS score of 7.0.
Solid organizational and project management abilities.
Effective team collaboration and communication skills.
Proactive mindset, eager to embrace and tackle new challenges.
Demonstrated creativity and problem-solving capabilities.
NICE-TO-HAVE
1 year of experience in content creation for English markets.
Basic design skills, including experience with tools like Canva and Beefree.
An understanding of eCommerce platforms, particularly Shopify and Magento.
Familiarity with SEO and content performance analytics.
BENEFITS
Salary: Starting from $400/month with performance rewards, reviewed every 6 months
5-day workweek (Monday to Friday, 8:30 AM to 5:45 PM)
Youthful and inclusive environment (95% are 9x and 2k)
Agile working environment that respects differences and focuses on human development
Opportunities to participate in clubs: Football, running, game, etc.
Team-building events, picnics, and summer trips
Scenic office on 14th, 16th, 18th, 19th, and 20th floors. Free access to tea and coffee.
13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip)
Social and health insurance in accordance with the Vietnam Labor Code
Birthday gifts, seniority allowance, course & certificate coverage
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 20/4/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Customer Support Collaborator
Tính chất công việc: Online; Khác - Địa điểm: Hà Nội - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Chuyên môn: Hành chính, Nhân sự - Mức lương: Thỏa thuận
JOB DESCRIPTION
Support to handle problems arising when customers install and use BSS Commerce Shopify products
Follow the team's procedure
Receive requests and notes from other team members through Crisp chat/email, Skype, live chat
Create tasks/transfer technical problems, request customizing for the development team, and ensure the quality of work to deliver to customers.
Updates to customers on the status of processing requests
Work with various teams
Conduct other tasks assigned
Working remotely
Training on-site
REQUIREMENTS
Last-year students OR 22-25 years old, with majors in Economics, Foreign Trade, Diplomatic,... are preferable
Minimum working hours: 3 hours per day / 18 hours per week / 72-78 hours per month
Support clients on Evening and Night Shift from 18h00 - 00:00 during workdays and one shift during the weekend
Working days: Monday - Friday is mandatory, Saturday or Sunday (one out of two is mandatory)
Fluent in English (IELTS, TOEIC certificate is preferable)
Require Communication, Presentation, Analysis, and Critical Thinking Skills
Have experience in customer support in Technology & E-commerce at least 6 months is preferable
Good teamwork and Quick learning
BENEFITS
Salary: 50.000VNĐ/hour (day shift), 80.000VNĐ/hour (night shift & weekend)
Work with 100% foreigners. Exposed to the latest technology and e-commerce trend
Opportunities to improve English skills and to gain hands-on experience in dealing with and negotiating with diverse clients
Youthful and dynamic working environments with 95% members are 9x, we have many clubs: running, football, board game...
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 20/4/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW