Contract Logistics Customer Services Executive

Công ty cổ phần giao nhận và vận chuyển indo trần

Hết hạn: 19/01/2022

Chi tiết công việc
Giới thiệu công ty

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xuất nhập khẩu vận tải

This position be responsible for the overall warehousing logistics; include organizing, planning and managing logistics, warehouse, transportation and customer services. Liaising and negotiating with suppliers, manufacturers, retailers and consumers. The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

1. Project management

Strategically plan and manage working flow between CL's function units
Direct, optimize and coordinate full order request cycle
Data analysis and consult base on result
Market intelligent

2/ Account management

Arrange and manage customer contract
Support for billing revenue

3/ Customer service coordinator

Comply with laws, regulations and customer's KPIs
Resolve any arising problems or complaints

4/ Productivity

Keep cross track of productivities for all CL function units

5/ Compliance assurance

Internal: Follow up the company's policy on working conditions, pricing and customer relationship
External: Comply with additional and special compliance issues from customer
Contribute the team performance in term of gross profit and revenue
Construction communicate with colleague and products team to get smartest and most effective commercial target
Keep good image of Company in the market by professional style of working
Legal aspect as compliance
Report to Sales manager
Daily communicate with Company product team
Frequently connection with other back office team such as HR, Finance...

Job Requirement

Minimum 01 years working in logistics / freight forwarding industrial or customer services
Used to work for multinational logistics company is an advantage
Good knowledge about logistics industrial
Suitable degree, specialize in logistics
Customer and service oriented

Thông tin chung

Ngày hết hạn: 19/01/2022
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

ITL Corporation - 1 trong 500 doanh nghiệp lớn nhất cả nước. Đứng thứ 2 trong số 10 Công ty về Logistic lớn nhất Việt Nam. Doanh nghiệp dẫn đầu về chỉ số gắn kết nhân viên năm 2021

ITL Corporation is one of the largest logistics and supply chain companies in Vietnam and one of Vietnam's Top 500 largest Enterprises and Top 50 Trusted Brands. The company is a leading regional solutions provider of Aviation, Integrated Logistics, Warehousing, Freight Management, and Distribution in Indochina. ITL is also a leader in e-commerce and First and last-mile transportation solutions in Vietnam.

With representation of 22+ airlines, management of 200+ flights per week, and a capacity of 150,000 tons of cargo per month, ITL is the largest provider of cargo aviation and GSA services in Vietnam.

In addition, ITL operates more than 100,000 m2 of international standard warehousing space across North, South, and Central Vietnam in addition to an owned fleet of over 180 container prime movers and 250 chassis, centralized in 3 main transport hub centers nationwide with cross-border connectivity across Indochina.

ITL is headquartered in Ho Chi Minh City, has 1,500+ employees, and more than 70 branch offices in Vietnam along with offices in Cambodia, Laos, Myanmar, Singapore, and Thailand.

Quy mô công ty

Từ 101 - 500 nhân viên

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