Customer Experience Lead

Summary of Responsibilities
Do you get inspired by seeing people around you succeed, and do you care about providing the right environment, opportunities, and experience for them to do so? As our Customer Experience Executive, you will be doing just that, by internalizing what it means to be an "A Better Day at Work"
Being the face of Dreamplex comes with some exciting tasks, such as:
- Creating a fun, inspiring, and welcoming environment for our customers and guests.
- Engaging the community, assisting in bringing people together, and creating a sense of belonging.
- Coordinating and executing engaging events and gatherings.
- Providing a "Customer-obsessed" level of service.
- Thinking outside the box to make huge fans out of our customers.
- Coordinating with other departments including sales, marketing, accounting, HR, IT, for various projects.
- Managing and monitoring daily operations, inventory, and cash handling.
- Managing customer needs and billing via coworking management software.
- Flexibility to work across all locations, at varying time schedules.