Customer Facing Commercial (CFC) Operation Manager

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ROLE SUMMARY
The Customer Facing Commercial (CFC) Operations Manager plays a pivotal role in managing wholesaler relationships, supporting business operations, and ensuring effective customer engagement for assigned TA and/or products. This role is responsible for driving operational efficiency, aligning resource allocation with strategic plans, and maintaining compliance with company policies and regulations.
ROLE RESPONSIBILITIES
Management of Wholesaler Agreement
Aligning with operating plan process, provide guidance and prioritize resource allocation to achieve given budget & operating plan expectations
Collaborate closely with wholesalers to align on demand forecasts, ensuring efficient supply planning from our side without influencing their internal forecasting processes
Business Operations
Provide strategic input into business operations planning and actively shape the development and execution of business plans for relevant TAs/brands/products
Deliver targeted administrative and operational support to CFC, with a focus on optimizing budget utilization, streamlining resource deployment, and enhancing operational efficiency to enable agile decision-making and business impact
Timely update and feedback to CFC Lead any problems relating to assigned work/ update market information to the management.
Ensure all activities are in line with company strategy and in compliance with company policies and regulations.